Job description
FenceLine Rentals Ltd is devoted to developing long-term relationships with our customers through superior customer service and integrity. In business since 1998, we have earned the trust and respect of Western Canada’s leading construction companies and our residential customers. Our product lines include temporary fence sales and rentals, portable toilets, and waste disposal.
The Role
The Operations Assistant is a people first and customer centric person who is the key supporter to get our crews and equipment to site safely and on time. With a hands-on approach to serving our internal and external customers and a keen eye for customer service is required.
Job Description:
· Must have excellent communication skills and great customer service practices with a focus on making external and internal customer lives easier.
· Leads, coaches and trains drivers and labourers in the warehouse, fencing and toilet rental divisions.
· Clean commercial drivers abstract as you may be required to be a Relief driver to cover for team when needed for absences, vacations, volume spikes and to ensure customer service is top notch
· Strong time management, organizational, and multi-tasking skills, including the ability to meet deadlines and complete projects.
· Leads the inventory and coordination of equipment for the warehouse, yard, fencing and toilet rental divisions.
· Safety focus – Be a leader in safety coaching and compliance and assist in incident investigation.
· Field quality control checks for toilet service and site visits
· Liaise with suppliers, manufacturers, and customers to strengthen working relationships.
· Maintain working inventory and budgets for of all stocked parts and consumables.
· Ensure storage and working areas are clean, well maintained and organized.
· Assist in the resolution of any arising customer service concerns.
· Assist Operations team and crews to meet the KPI’s for the fence, toilet, and yard crews
· Work independently and have good decision-making skills.
· Some administration and office work as required.
Job Types: Full-time, Permanent
Salary: $23.00-$28.00 per hour
Benefits:
Flexible Language Requirement:
Schedule:
Supplemental pay types:
Application question(s):
Experience:
Work Location: One location
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