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Customer Services & Support
Farmers Insurance Agency – Leakey & Associates Hiring for Customer Service Representative at Los Angeles, CA Full Time
Full Job Description
Responsibilities
•As a Customer Service Representative & Dispatcher,
•You are responsible for handling service requests and customer complaints
•Exemplifying our code of values by showing respect and courtesy to all customers and employees
•Receive incoming calls in professional and courteous manner
•Scheduling appointments
•Assigning daily work/calls to other team members
•Perform marketing and sales functions to sell additional work and earn business
•Complete work orders, return customer calls, and respond to customer complaints
•Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders
•Perform other duties as needed which may include cross-training in related positions
Job Types: Full-time, Part-time
Pay: $21.16 – $23.08 per hour
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person