FAIRMONT is Looking For Housekeeping Houseperson at Lake Louise, AB Full Time

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

What is in it for you:
Subsidized staff accommodation provided on-site for full time status employees

One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees

Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees

Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide

Access to the Mountain Explorer Travel Program – Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)

Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support

Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Spa

Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events

Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Job Description

Houseperson

At Fairmont Hotels & Resorts, an exceptional guest experience begins even before check-in and extends throughout every stay. As a Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and welcoming – and our guests feel valued.

What you will be doing:
Consistently offer professional, friendly and engaging service

Prioritize and respond to guest requests in a timely manner

Assist Room Attendants to ensure guest rooms are prepared efficiently

Daily cleaning and maintenance of Housekeeping storage areas

Responsible for collecting, sorting and distributing all Housekeeping linen going to and from Fairmont Regional Laundry

Comply with all department policies, procedures, and service standards

Follow and proactively promote all health and safety policies and initiatives

Other reasonable duties as assigned

Qualifications

Your experience and skills include:
Previous experience in a similar environment will be an asset

Must possess outstanding guest service skills, including professional verbal communication skills

Strong interpersonal and problem solving abilities

Highly responsible and reliable, demonstrating initiative as required

Proven ability to work well under pressure in a fast-paced, team-based environment

Ability to meet the physical requirements of the role, including:

Constant standing and walking throughout shift

Frequent kneeling, pushing, pulling, lifting

Occasional ascending or descending ladders, stairs and ramps

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Your team and working environment:
Fast-paced, upscale, luxury hotel

Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer

Hospitality employees worldwide making this a great place to develop lifelong connections

Additional Information

Visa Requirements: Applicants must be legally eligible to work in Canada.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry – leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership program. An exciting future awaits!

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS