Experiential-inc Hiring for Customer Service Coordinator – Entry Level at Huntington Beach, CA Full Time

We are a small, but mighty marketing and consulting firm. We specialize in expanding our client’s business growth through direct-to-consumer interaction. We improve the way that our clients interact with their consumers by utilizing imaginative techniques that have shown actual results. Our ability to provide a positive experience for consumers and our substantial growth achievements is why we continue to acquire more clients and thus the need for additional support through hiring a new Entry Level Customer Service Coordinator.

Daily Responsibilities for our Entry Level Customer Service Coordinator:

• Deliver friendly customer service while providing information about the products and services to existing and potential customers
• Troubleshoot, and overturn customer objections and questions while maintaining a positive and professional attitude
• Maintain up-to-date and accurate records of all customer interactions and personal information
• Cultivate a knowledge base on all products and services to draw on customer interactions
• Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives

Wanted Qualifications for our Entry Level Customer Service Coordinator:

• 1-3 years working as a customer service consultant, sales representative, or experience in a retail, restaurant, or hospitality environment
• Outstanding communication skills
• Above-average emotional intelligence and people skills
• Ability to work independently or in a team setting
• Desire to work in a fast-paced customer service environment and the ability to multitask
• Exceptional work ethic
• Self-starter with a desire for professional growth and development

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