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Human Resource / Human Resource
EXL Hiring for Talent Acquisition Manager Job at London, England Full Time
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Overview
The Role
Key Requirements:
Primary Responsibilities:
Experience Guidelines:
Overview
Based in New York, EXL (“the Company” | NASDAQ: EXLS) is a leading operations management and analytics company that helps its clients build and grow sustainable businesses. By orchestrating its domain expertise, data, analytics and digital technology, EXL looks deeper to design and manage agile, customer-centric operating models to improve global operations, drive profitability, enhance customer satisfaction, increase data-driven insights, and manage risk and compliance. It serves customers in multiple industries, including insurance, health, banking and financial services, utilities, travel, transportation and logistics, media and retail, among others.
Established in 1999, EXL has today over $1 billion in revenue and a stock price that has nearly tripled in the past 5 years. The company’s more than 33,000 professionals are spread across locations throughout the United States, the United Kingdom, Europe, India, the Philippines, Colombia, Canada, Australia and South Africa.
Are you the right person to fuel this growth and add to a wonderfully collaborative culture?
The Role
We are scaling at a very fast pace and the Talent Acquisition Manager is crucial to our growth plans. We are looking for an experienced recruiter with a good understanding of how to hire great talent while being open to fresh ideas and perspectives – we like to foster a culture of continuous improvement in everything we do. We are looking for a hands-on talent professional for the UK market to help our expansion plans. This will be an individual contributor role at first with opportunity for progression.
Key Requirements:
- Self-starter who can work proactively and autonomously
- Excellent communication and collaboration skills
- Comfortable working in a global matrix environment
- Ability to work across multiple roles and streams
- A good networker with demonstrable experience building long term relationships with candidates
- Strong stakeholder management skills and a consultative approach
Primary Responsibilities:
- Sourcing and attracting candidates to full-fil open requisitions
- Update current and design new recruiting procedures
- Management of all candidate offers and contracts in collaboration with HR team
- Manage the full recruitment life cycle with an emphasis on great candidate experience
- Collaborate with internal teams to develop sourcing and attraction strategies to drive top talent
- Identify recruitment market trends and tools
- Management of agency vendors and PSL
- Keep track of recruiting metrics (e.g. time-to-hire and cost-per-hire) and MI reporting
- Advise hiring managers on interviewing techniques
- Recommend ways to improve our employer brand
- Coordinate with department manager and leaders to forecast future hiring needs
- Coordinate with senior HR and business leadership
Experience Guidelines:
- You should be comfortable working in a fast-paced environment, ideally in a consulting or BPO organization. Experience of banking and insurance industries is a big plus!
- 8-10 years Recruitment/Talent Acquisition experience
- You should have experience hiring both technical and non-technical roles at all levels, including leadership roles
- Familiarity using sourcing tools such as Linkedin Recruiter and Applicant Tracking Systems to manage active and passive candidate pools
- Excellent verbal and written communication skills
- Have pragmatic problem-solving skills