Executive Assistant to COO, Consumer Services in Minnetonka, MN Full Time NEW

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together

The Executive Assistant provides strategic, proactive, and highly trusted support to the COO, Consumer Services. This role operates as an extension of the executive, enabling focus on enterprise priorities through sophisticated calendar strategy, executive communications, meeting orchestration, and confidential advisory support.

This position requires strong business judgment, anticipation of executive needs, comfort operating in ambiguity, and the ability to manage complex stakeholder dynamics across ELT, SLT, and external partners.

This role is based in the Minnetonka, MN office with flexibility to work a hybrid schedule, which is defined as four days onsite, and one day offsite per week.

Primary Responsibilities:

• Executive & Strategic Time Management
  • Own end-to-end calendar strategy for COO, balancing enterprise priorities, operating cadence, and recovery time
  • Serve as a thought partner to executives on time allocation, recommending trade-offs and prioritization changes
  • Anticipate downstream impacts of calendar decisions across ELT and SLT forums
  • Manage urgent and sensitive requests with sound judgment and discretion
• Executive Communications & Stakeholder Interface
  • Serve as primary liaison with ELT peers, SLT leaders, and external stakeholders
  • Draft and manage executive communications, briefing materials, and presentations
  • Screen and prioritize communication, responding on behalf of the executive when appropriate
  • Maintain strict confidentiality on sensitive enterprise matters
• ELT Meeting & Operating Cadence Enablement
  • Orchestrate ELT meetings, reviews, and offsites with disciplined agendas and follow-up
  • Coordinate across executive offices to ensure readiness and alignment
  • Track decisions and action items to closure
  • Facilitate meetings including materials flow and technology support
• Travel, Expense & Logistics Management
  • Manage complex executive travel planning aligned to preferences and priorities
  • Handle expense management with accuracy and policy compliance
  • Resolve disruptions with minimal executive involvement
• Business & Administrative Leadership
  • Manage administrative workstreams supporting the executive’s portfolio
  • Support special projects and enterprise initiatives requiring executive coordination
  • Leverage AI and automation tools to increase efficiency
• Other General Administrative Responsibilities:
  • Coordinate office moves including hardware and software requisitions, new hire onboarding and other office management responsibilities

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience as an executive assistant supporting ELT or C-suite leaders within a large, complex, global organization (Fortune 500 preferred)
• Advanced calendar and executive time management experience
• Advanced proficiency with Microsoft 365 tools
• Strong judgment, confidentiality, and independent decision-making skills
• Proven exceptional written and verbal communication skills
• Flexibility to support executives outside standard business hours
• Willing and able to travel 10% +/- depending on business need
• Reside within commuting distance to Minnetonka, MN; willing and able to work onsite in Minnetonka office four (4) days per week

Preferred Qualifications:

• Project or program management experience
• Experience leveraging AI or automation tools
• Proven background supporting product, technology, or transformation leaders

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.