Evergreen Goodwill Hiring for Transportation Manager at Seattle, WA Full Time

About Goodwill We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of diversity, equity and inclusion (DEI). We embrace our employees’ differences and acknowledge and support our collective responsibility. If you need any assistance in applying please contact [email protected] for any assistance or accommodation requests.

Title: Transportation Manager

About the Position

The Transportation Manager oversees and maintains the daily operations of routes and driver performance in multiple lines of Goodwill business: Donation pick-ups, roll-off and tractor trailer vehicles. Ensures excellent internal and external customer service. Responsible for the safe operation of all equipment and vehicles.

Essential Functions and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

• Oversee all transportation operations including deliveries to and from stores, ADC’s warehouses, special events, Mobile Operations and waste removal.
• Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements. Maintain rapport with donation sites, stores and vendors to ensure quality service and support.
• Prepare truck drivers and dispatchers work schedules. Approve vacation and schedule modifications. Maintain attendance/punctuality records, review sick leave, overtime, wages and salary issues.
• Ensure that payroll information is accurate for processing. Maintains and s budget P&L for Transportation Operations.
• Reviews weekly demand / volume for routes, determines potential gains from re-routing, and recommends re-route activity for better efficiency. Sets and monitors productivity, service, and safety targets for each route and driver.
• Reviews and audits documentation related to route operations on a daily basis (e.g., DVIRs, driver time and attendance, open tickets), following-up where appropriate. Plans and facilitates regularly scheduled Transportation Department meetings
• Ensure compliance with all Seattle Goodwill policies and DOT/OSHA safety and security regulations.
• Assists in determining rental requirements and equipment needs.
• Maintain accurate record keeping for all maintenance and repairs on Transportation equipment.
• Prepare and maintain all necessary operational s and records as assigned.
• Demonstrate excellent internal and external customer service skills.
• Act as a liaison for the department when working with other SGW departments
• Upholds safe work practices in support of a safety culture through awareness and observation; train and educate employees of safety requirements; s any potential hazards or accidents.
• Other duties as assigned.

Supervisory Responsibilities:
Carries out supervisory responsibilities in accordance with Goodwill’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate.

Position Requirements (Qualifications for the job under the Americans with Disabilities Act)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• High School diploma or equivalent; college degree preferred.
• Minimum 5 years’ experience in transportation environment with 2 years in Management or supervisory experience required.
• Experience or working knowledge of logistics, shipping, receiving, scheduling, interviewing and hiring.
• Knowledgeable of working with various GPS/Fleet management solution systems.
• Must be able to pass Pre-Employment drug and alcohol test.
• DOT and FMCSA knowledge.
• Understanding of Commercial Drivers Licensing.
• Requires the analytical ability to handle administrative duties and mental alertness to ensure accurate, safe, and thorough completion of work activities.
• Ability to take ownership and be accountable for issue resolution and general customer satisfaction.
• Ability to handle multiple deadlines in a faced paced environment.
• Ability to speak, write, and understand English fluently.
• Take ownership and be accountable for issue resolution and general customer satisfaction.
• Must be able to pass Pre-employment drug and alcohol test.

Certificates, Licenses, or Registrations:

• Current Washington State Driver’s License required and proof of insurance.
• CDL Driver’s License preferred.

Computer/Technology Skills:

• Proficiency with Microsoft Word, Excel, and Outlook and Teams. Experience working with Transportation software preferred.
• Ability to learn new technology and software as related to the job.

Physical Abilities

While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 50 pounds and to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.

Essential Mental/Sensory Abilities:

• Organizing, sorting, categorizing, counting, adding, subtracting
• Problem solving
• Strong verbal and written communication skills
• Analyzing and interpreting data
• Prioritization
• Attention to detail
• Time management and multi-tasking
• Leadership and coaching skills

Work Environment: Various working environments to include: office, retail, production and warehouse. Moderate to loud noise level, exposure to dust. Must have reliable transportation, as this position requires regular travel to locations, offsite meetings and events. Must be able to work non-standard hours if required.

General Description of All Benefits

Evergreen Goodwill provides the following benefits to employees:

https://evergreengoodwill.org/evergreen-goodwill-employee-benefits

• 20% employee shopping discount at all retail and outlet locations
• Healthcare benefits, including medical, dental and vision for full-time employees who work 30 hours or more per week
• Vacation pay – based on job role and tenure
• Sick time pay – based on accruals and Seattle Paid Sick/Safe Time
• 9 paid holidays per year (includes floating holidays)
• Voluntary insurance plans for full-time employees who work 30 hours or more per week
• Flexible Spending Account (FSA) full-time employees who work 30 hours or more per week
• Basic AD&D and Basic Life Insurance for full-time employees who work 30 hours or more per week
• Long Term Disability insurance for exempt (salaried full-time employees)
• 403(b) Retirement Savings Plan
• Employee Assistance Program (EAP) – free and confidential
• Tuition reimbursement program
• Employee loan program – for critical needs such as rent, electric bill, etc.
• Educational loan program
• Some job roles are eligible for bonuses
• Jury duty and bereavement pay

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.