Everest Re Group, Ltd Hiring for Director, Workday Operations HR/IS – Remote at Remote Full Time

Director, Workday Operations HR/IS – Remote

Everest Global Services, Inc.

Human Resources

• Drive continuous enhancement of our system capability and guarantee the efficiency of Workday business processes and functionality.
• Serve as an expert within the Human Resources department on Workday. Provide advice and counsel to colleagues on the effective use of the system and provide strategic direction and support on the design, implementation and evaluation of optimal employee services and solutions.
• Respond to service requests and system issues and establish and on service KPI’s.
• Collaborate cross-functionally on full life cycle process evaluation and improvements. Preserve overall system health; regularly engage with Human Resources stakeholders to understand operational challenges and aid in root cause problem resolution.
• Design solutions and processes, configuration when required, troubleshoot and performs testing of Workday new features and releases.
• Manage portfolio of projects, ensuring that projects are delivered in a timely fashion. Prepare project deliverables including project plans, process flows, functional requirements, and test plans.
• Manage ad-hoc project requests/assignments and delegates tasks as warranted. Leads project management team for continued system development and implementation.
• Ensure global alignment and consistency while effectively balancing global, regional, and local needs.
• Lead the planning and deployment of Workday releases, including the scheduling of key activities and communicating of system downtime to appropriate parties
• Ensure HR data security, integrity, and completeness. Collaborate with stakeholders to support business activities and initiatives.
• Partner with multiple functional areas within HR to align priorities and resources to ensure that goals and objectives across the team are met.
• Work with teams outside of HR leveraging their expertise to ensure the effective design, development, and execution of programs and initiatives.
• Support Human Resources through change management and on-going system-based training as a subject matter expert.
• Advise and guides team members on system capabilities with respect to data, metrics, and/or system functionalities and processes.
• Stay abreast of HR Technology best practices, make recommendations and champion new functionality/tools to drive business efficiencies.
• Lead, manage, coach, and develop the HR Operations team members ensuring team and individual goals are met by creating an environment of individual and shared accountability.
• Directly lead a team of 4-5 HRIS/Operations team members.

• Bachelor’s degree or equivalent experience.
• 7+ years’ hands-on experience working with Workday, specifically in the HCM, Talent Acquisition, Compensation, Performance and Absence Management areas.
• Experience managing Workday professionals who own maintenance and support of Workday projects in an operational capacity post go-live.
• Experience in continuous improvement methodology and managing HR Operations/Shared Service Center/HRIS operations.
• Previous Project/Program Management experience.
• Excellent troubleshooting and problem-solving skills to identify root causes of issues and recommend resolutions.
• Prioritize workload and provide timely follow-ups and resolutions.
• Experience managing complex, global HR projects and operationalizing HR policies and strategy.
• Excellent team building, mentoring, collaboration, and leadership abilities.
• Ability to quickly react and maintain effectiveness and professionalism when experiencing change in work scope and/or the work environment.
• Excellent interpersonal, communication, and presentation skills to interface between technical and non-technical personnel.
• Demonstrated ability to quickly build relationships and influence others, regardless of level.
• Excellent communication and change management skills.
• Ability to perform in fast-paced, high-pressure environment.
• Self-starter with proven ability to anticipate problems and take proactive, decisive action, giving regard to the impact on the system, business needs and user population.
• Team player, willingness to help where and when needed.
• Continuous improvement mindset. Looks for ways to improve and promote quality and demonstrates accuracy and thoroughness in work output and decisions.

Regular

Full time

Remote, United States