ETG Talent Hiring for Customer Service Representative at Pflugerville, TX Full Time

Position Overview: As a Customer Service Representative with a focus on events and sales, you will be responsible for providing outstanding support to our customers while actively promoting and selling our products/services. This role offers a unique blend of customer interaction, event coordination, and sales initiatives, making it an exciting opportunity for a motivated individual seeking growth and development in a dynamic environment.

Key Responsibilities:

• Provide exceptional customer service via phone, email, and in-person interactions
• Actively promote and sell our products/services during events and on-site engagements
• Coordinate and participate in on-site events and promotional activities
• Engage with potential customers to understand their needs and recommend appropriate solutions
• Process orders, returns, and exchanges efficiently and accurately
• Keep detailed records of customer interactions and sales activities in our CRM system
• Collaborate with cross-functional teams to ensure customer satisfaction and operational excellence
• Stay updated on product knowledge to effectively educate customers and drive sales

Qualifications:

• Previous experience in customer service, sales, or event coordination preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, team-oriented environment
• Excellent problem-solving and organizational abilities
• Proven track record of meeting or exceeding sales targets
• Proficient in using CRM software and Microsoft Office Suite
• High school diploma or equivalent; additional education or training in sales or customer service is a plus

What We Offer:

• Competitive base salary with performance-based bonuses
• Travel opportunities for events and training
• Exponential growth and advancement opportunities
• Hands-on training and mentorship programs
• Positive company culture with team-building events and activities

How to Apply: Interested candidates should submit their resume along with a cover letter highlighting their relevant experience and why they believe they would be a great fit for this role.

We look forward to welcoming an enthusiastic Customer Service Representative to the team!

Company Description

ETG Talent is a strategic staffing partner that connects companies with top-tier professionals, fueling innovation and success. With a partnership-focused approach, we provide personalized staffing strategies aligned with your goals. Our industry-savvy approach ensures you get exceptional talent attuned to your sector, and our streamlined recruitment process delivers the right candidates without delay. As your needs evolve, count on us for consistent staffing solutions that prioritize diversity and inclusivity.

ETG Talent is a strategic staffing partner that connects companies with top-tier professionals, fueling innovation and success. With a partnership-focused approach, we provide personalized staffing strategies aligned with your goals. Our industry-savvy approach ensures you get exceptional talent attuned to your sector, and our streamlined recruitment process delivers the right candidates without delay. As your needs evolve, count on us for consistent staffing solutions that prioritize diversity and inclusivity.