eTeam Hiring for Associate Project Manager at Sydney, New South Wales, Australia Full Time

Job Title: Associate Project Manager

Location: Sydney

Duration: 12 Months Contract

Job Description:

• 4+ years of social media community management for a large brand with diverse issues
• Project management: you have proven experience of managing multiple projects end-to-end in a fast-paced environment, with the ability to work to tight timescales
• Ability to thrive in an ambiguous and flexible work environment
• Bachelor’s degree, preferably in Communications, Social Media or Public Relations
• Social Listening and Software Proficiency in Sprinklr & Brandwatch
• Understand intuitively what has the propensity to go viral and create brand crises
• Proficient stakeholder management skills
• Influencer management experience
• Previous experience managing Brands and Crisis in Social Media
• Customer care operations experience
• Strong communicator (both verbal and written); creative copy writing skills
• Customer focus, empathy and business acumen to understand the customers’ needs and generate engaging conversations in Social Media
• Problem solver – Desire to address complex problems without hesitation
• Independent and proactive, self-starter and highly motivated; capable of working independently, yet collaboratively, within a fast-paced environment, while maintaining a positive, proactive and energetic approach to work
• Highly organized and able to multi-task, whilst maintaining clear and proactive flow of communication
• Clear Understanding of Engagement elements across the most popular social networks (Facebook, Twitter, Linkedin, Instagram, TikTok, Reddit, Youtube)
• Ability to de-escalate, shift and approach negative engagements to turn them into positive outcomes for our users

Note: No visa transfer or visa sponsorship allowed.