ER Hiring for Logistics Coordinator at Mesa, AZ Full Time

Why We Exist:

At Revive IT & ER2, we desire to grow a sustainable company that provides opportunity for individuals to continuously improve and grow.

What We Actually Do:

Revive IT: Whether you’re a business, school or consumer, finding the right technology solution can be frustrating and expensive. We make it simple to get the best tools in your hands at a fraction of the cost. Freeing up more funds for other important projects

ER2: When large organizations refresh their technology, it can be complicated, costly and high risk. We simplify the entire process and make it affordable and secure giving companies the ability to manage their technology efficiently and confidently.

Our Vision:

To Empower Uniqueness! Via our: Team Members, Clients, Environment, and Community.

How We Behave:

We are constantly:

Improving | Acting in Humility | Living a Life of Servanthood | Relentlessly Pursuing Excellence

But what does this really mean?

In short, no task is “beneath” you. It’s our job to make sure the next guy or gal has enough toilet paper. We all have chores; Even our CEO can be found cleaning/stocking bathrooms!

Being a part of the ER2 Family means you…

• Respect your peers and place of work
• Strive to always set the next person up for success
• Seek out feedback in hopes to become better
• Give of yourself while expecting nothing in return

If you can commit to those values… we cannot wait to hear from you!

BEFORE YOU APPLY:

Please be sure to check out our careers page at https://www.er2.com/careers which explains our full hiring process so that you know what to expect!

AFTER YOU APPLY:

Please be sure to add [email protected] to your email contact list so you don’t miss any communication from us! (or else it could sit in your spam!)

THE PERKS:

• • Healthcare coverage for full-time employees- a comprehensive benefits package that includes medical, telehealth, dental, vision and life insurance, short term and long term disability, supplemental accident and critical illness insurance, employee assistance program, BenefitHub discount program.
  • 401(k) with company match
  • Competitive wages
  • Welcoming, caring, and dedicated team members
  • Fun culture with family-like vibes
  • Paid Time Off
  • Company Branded Attire Allowance
  • Professional & Personal Growth and Development Opportunities
  • Real Life Skills Training
  • A workplace built on continuous improvement – we work to ensure that everything we do adds value to our customer: Better process, easier work day, great product, on time, happy customers, successful company!

• All ideas are welcome, everyone has a voice here – unused employee genius is a big waste!

THE OPPORTUNITY:

We are looking for a Logistics Coordinator to support our logistics team in servicing our clients nationwide. This position will be fielding calls, scheduling pick ups, communicating with our drivers, as well as providing necessary updates to our clients. There will also be opportunities to help with special projects related to logistics as they arise!

THE PERFECT FIT:

• Exceptional communication skills
• Customer service oriented
• Great team player
• Comfortable on the phone
• Organized and detail oriented
• Familiar with G-Suite: Google Calendar, Gmail, etc.
• Long-Term Focus – We’re not looking for someone who’s half-invested. Our team is growing FAST and we want you to grow with us. The right candidate will be looking to contribute for the long haul.

Essential Job Functions:

• Scheduling and coordinating pickups: You will be responsible for scheduling pickups from various locations and coordinating with the appropriate parties to ensure that the pickup is completed successfully.
• Communicating with customers: You will need to supplement our ER2 Portal communication with customers to confirm pickup details, answer any questions they may have, and provide updates on the status of their pickup.
• Coordinating with drivers: You will work closely with drivers to ensure that they have all the necessary information and equipment needed for each pickup, and to provide them with any updates or changes to the pickup schedule.
• Monitoring and tracking pickups: You will be responsible for monitoring the status of pickups and ensuring that they are completed on time and according to schedule.
• Addressing pickup issues: In the event that a pickup is delayed or canceled, you will need to work with the appropriate parties to address the issue and ensure that it is resolved as quickly as possible.
• Maintaining records: You will be responsible for maintaining accurate records of all pickups, including pickup times, locations, and any relevant notes or comments.
• Providing customer service: You will need to provide excellent customer service to ensure that customers are satisfied with their pickup experience and that any issues or concerns are addressed promptly.
• Coordinating with other departments: You will need to work closely with other departments, such as, account managers, operations, and drivers, to ensure that pickups are completed successfully and that customers are satisfied with their experience.
• Manage communication platforms: You will need to manage inboxes, voicemail, and tickets as requests come in, responding accordingly in a timely manner.
• Coordinating shipments: You will be responsible for coordinating shipments, including arranging for transportation, ensuring that shipments are properly packaged and labeled, and ensuring that they are delivered to their intended destination on time.
• Ensuring compliance with regulations: You will need to ensure that all logistics operations comply with relevant regulations, including company, transportation, and environmental regulations.
• Communicating with vendors and suppliers: You will need to communicate with vendors and suppliers to ensure that they have the necessary information and resources to support logistics operations, and to resolve any issues or concerns that arise.

Physical Requirements:

Ability to work and look at a computer screen for extended hours per day.

Ability to sit for consecutive hours.

Position Requirements:

Legally Authorized to work in the United States

The ability to pass a drug test/background screen

The ability to speak/read English fluently

M-F 9am – 6pm In Office

**STOP** PER ABOVE:

You must create a video in order to be considered for a position. Please go to the ER2 Careers Page for video guidelines, instructions and questions that must be answered.

ER2 is proud to be an equal opportunity employer. We are a diverse group of individuals from all walks of life with the unified desire to Be Responsible and make a difference.

All employment is decided on the basis of qualifications, merit, and business need.

If you need assistance or an accommodation due to a disability, you may contact us at [email protected]

Disclaimer:

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.