Equiniti Hiring for Operations Analyst Job at Remote Full Time

As a member of the Tax Operations Team, this positon will work extensively on the systems and data integral to EQ tax processing. The Incumbent will lead tax projects and support EQ products with tax implications. Providing production support to specific tax operational functions and will have a strong working knowledge of the data and processing needs of the tax functions. This position will be responsible for conversion and deconversion of client data, perform ad hoc analyses and make recommendations for process improvements. This position will also review and identify optimal approaches to resolve data quality issues and recommends solutions. Incumbent will be responsible for providing solutions to other business problems involving an understanding and communication of the risks and ensuring outcomes are documented and procedures are updated or created. Incumbent will collaborate with technology, tax operations teams, and other EQ business units to implement process changes.

Essential Functions/Responsibilities

• The Operations Analyst works independently with considerable latitude, compiles, analyses and interprets data partnering with managers to design and implement strategic analysis to meet department or company goals.

• Performs (or oversees) complex statistical analysis and applies analysis to initiatives that support business strategies as well as to support solving complex operational, systems-related and/or customer issues with possible financial risk.

• Possesses broad-based technical and business knowledge to anticipate emerging issues and recommend subsequent strategies and business directions.

• Key stakeholder on business and technology project efforts defining requirements and implementation of those project efforts by representing multiple department needs.

• Define and build business requirements, submit business requests on behalf of the Tax department. Lead tax projects and support EQ products with tax implications. Document and design technical test use cases and test scripts.

• Identify, develop and implement policies, procedures and training materials ensuring compliance with government regulations while maximizing efficiency and optimizing customer service internally and externally.

• Analyze, solve and provide recommendations on a variety of operational, systems-related and/or customer transactional issues.

• Conduct business analysis and identify opportunities to maximize operational efficiency, quality of service and compliance.

• Present recommendations and align stakeholders and/or managers.

• Engages with management to ensure data is applied to business goals and analytical requirements, including but not limited to internal process improvement, QC metrics, conversion and deconversion of clients.

• Oversee vendor efforts. Responsible for collaborating with UK procurement team; vetting new suppliers and setting up suppliers in Workday.

• Assist department manager with RRIT resolution and oversee short/long term remediation plans.

Education Requirements

• Undergraduate four year degree in Business, Finance, Accounting, Computer Science or equivalent experience.

Experience Requirements

• Operations analysis and/or tax related experience

Skills and Abilities

• Able to work on multiple projects and manage multiple tasks concurrently.

• Excellent interpersonal skills with the ability to build and maintain credible working relationships.

• Ability to collaborate with other business partners and work effectively within task forces or project teams.

• Develop training materials and participate in training team members.

• Developed quantitative and analytical skills with strong attention to detail.

• Ability to work independently and learn unfamiliar tasks and environments.

• Pragmatic orientation and problem solving ability.

• Customer focus orientation.

• Leadership skills.

• Strong organizational and time management skills.

• Ability to effectively communicate both verbal and written work with all levels of staff and management.

• Advanced Microsoft Office skills.

• Must be able to effectively read, write and speak English.

• May require the need to travel to other locations.

• Willing and able to work extended hours as needed.

Equal Opportunity Statement

We are an equal opportunity employer and make employment decisions without regard to race, creed, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, status with regard to public assistance, or any other characteristic protected under federal, state, or applicable local law.