Environmental 360 Solutions Ltd. Hiring for Dispatcher/Customer Service at Calgary, AB Full Time

TITLE: Dispatcher and Service Coordinator

LOCATION: Calgary

REPORT TO: District Manager

Company Overview

Founded in 2018, Environmental 360 Solutions (E360S) is dedicated to becoming North America’s leading and most trusted environmental management company. Growing through acquisition and organic growth, E360S provides environmental and waste management solutions to municipalities and commercial customers.

Position Description

We currently have an exciting role for a Dispatcher and service coordinator to complement our Calgary office with ensuring excellent service to our customers.

Position Responsibilities

• Schedule routes and dispatch crews to ensure operational efficiency and customer satisfaction
• Perform data entry duties in the Company’s system (TRUX)
• Use software tools to manage a variety of tasks, such as procurement, time and attendance, fleet management control, expense reporting, inventory, accounts receivable, accounts payables etc.
• Complete, daily, weekly, and monthly compliance paperwork
• Validate timecards and overtime to submit to payroll for processing
• Support Management to ensure that they are optimizing the efficiencies of their respective crews
• Act as the first point of contact to provide information to customers.
• Coordinate program participation and changes to regional policies, communicate with managers about operational concerns and or logistics issues
• Coordinate daily with maintenance on operational needs
• Prepare quotations for customers (work with Sales or District Manager)
• Provide administrative support to the District Manager as needed

Qualifications

• 3 – 5 years experience in a dispatch role
• Knowledge of the city and region.
• Administrative experience is an asset.
• Highly organized with strong attention to detail
• Flexibility and willingness to work simultaneously on a wide range of tasks and projects
• Experience in waste industry is considered an asset (Residential, Commercial, industrial, fencing and portables)
• Strong communication skills (both verbal and written)
• Proven ability to work independently while being a team player
• Ability/knowledge of TRUX is an asset

What We Offer

• Competitive base salary
• Company sponsored benefits
• RRSP/DPSP Contributions
• Coaching and mentorship

How To Apply

Click on the apply now button to submit your resume. Due to the high volume of resumes we will only be contacting candidates that best meet the needs of the business. Thank you for your interest in Environmental 360 Solutions.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Extended health care
• RRSP match
• Vision care

Schedule:

• Monday to Friday

Experience:

• Dispatch: 3 years (preferred)
• Administration: 3 years (preferred)
• Waste Industry: 1 year (preferred)

Work remotely:

• No