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Customer Services & Support
Energy Services, Inc Hiring for Customer Care Specialist at Madison, WI Full Time
Full Job Description
The primary mission of Energy Services is to provide limited income families with the services and assistance necessary to prevent and or alleviate energy-related emergencies from occurring, while promoting initiatives that result in a family’s long-term self-sufficiency.
Energy Services is seeking qualified applicants for multiple Customer Care and Eligibility Specialist positions for our office located in Madison, WI. Potential employees should have an outgoing personality for working with limited and low income households, excellent customer service, and attention to detail. Basic math and computer skills are required as well as the ability to effectively communicate via phone. The duties of this position will be to process applications for fixed income customers to establish the eligibility for energy assistance. Experience working in a non-profit setting is a plus. Bi-lingual (Spanish or Hmong) language skills earn an additional dollar per hour. Hours are Monday – Friday 8:30 – 5:00.
Pay: $18.00 per hour
Key words: call center, customer care, nonprofit, administrative, admin, office, clerical, professional, bilingual, Spanish, Hmong
Job Type: Full-time
Pay: $18.00 per hour
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Work Location: In person