Energy Consumers Australia Hiring for Social and Digital Manager at Sydney, New South Wales, Australia Full Time

Energy Consumers Australia is the national voice for residential and small business energy consumers. We’re a small independent organisation but we have a big impact.

In the next few years, the energy transition will be one of the biggest challenges and opportunities for households and small businesses, and you will be at the heart of it. You’ll be making a difference by amplifying the voice of consumers to influence decision-makers and ensure the best outcomes for everyone in Australia from the switch to net zero.

The Role

We are looking for a Social and Digital Manager to join our team.

Working in the small, close-knit Communications and Stakeholder Engagement directorate, the role involves managing Energy Consumers Australia’s social and digital channels, measuring their impact, and helping us to grow our reach and influence.

You’ll be responsible for creating and marketing engaging, on-brand content for Energy Consumers Australia’s social and digital media channels. You’ll also be helping to manage a refresh of our website (working with UX and web developers).

For this role, we need someone agile and innovative who is equally comfortable being strategic and getting stuck in. You’ll need to be adaptable and able to pivot towards opportunities and change focus when the situation demands it.

You will work closely with other colleagues and external stakeholders across a range of projects in line with Energy Consumers Australia’s strategic priorities. It’s interesting, impactful work with a high degree of access to decision-makers. You will be results-focused, using your experience and expertise to deliver high quality projects.

Key Selection Criteria

• Creative visual skills – a track record of designing and creating engaging, on-brand visual content (you’ll be making the content, not just sharing it)
• Highly advanced written and oral communications capabilities to communicate clearly and persuasively, tailoring communications to our stakeholders and to consumers. The ability to write in plain language and make complex issues accessible is a must.
• Driven and organised – you’ll have the ability to meet tight deadlines and prioritise tasks, manage a content calendar and meet the required standards and the budget.
• Proven stakeholder engagement skills – you’ll build and manage strong relationships to support the organisation’s advocacy agenda.
• Impact-focused – you’re focused on achieving the best outcomes for consumers from the energy transition. You enjoy using your skills to make a difference.
• Agile – you’re able to spot opportunities and shift the focus of your work when you need to.
• Innovative and intellectually curious – you adapt to new platforms and technology, and you’re always looking at how we can work smarter.
• Hands On: We’re a small organisation and it’s ‘all hands on deck’ for everyone, including the executive team! You’re a ‘do-er’ who takes the initiative and does whatever it takes to get the job done. You also know when to seek guidance when needed.

Key responsibilities of the role include:

• Producing, publishing, and sharing engaging content – content that is powerfully effective, aligned with our goals and consistent with our brand and voice.
• Content making – Designing and creating engaging, on-brand content (visual and written) for Energy Consumers Australia that takes our social media and digital channels to the next level.
• Growing the reach and influence of our social media channels (LinkedIn, Facebook, Twitter, Instagram, Threads, YouTube) – including comment moderation, interaction with our audiences, strategic sharing/amplifying, and maintaining ‘the ECA voice’.
• Measuring, interpreting and ing on our success – using a variety of analytics tools.
• Being a planner – maintaining a social media calendar and working collaboratively with the rest of the organisation to help deliver a consistent stream of quality content.
• Managing our social and digital advertising – paid media is currently a small part of what we do so you’ll need to get creative.
• Helping manage our website improvement project – working with UX specialists and web developers to make sure our website refresh meets the needs of our stakeholders and of consumers.
• Relationship management – forming strong relationships both within and outside the organisation, leading to collaborations that advance our communications goals.
• Producing and promoting live online events – such as webinars (experience desirable but not essential).
• Making a significant contribution to innovation and business improvement.

Remuneration And Benefits

The role is offered on the following terms:

• Permanent full-time position (1.0 FTE) or FTE 0.8 considered.
• Sydney location preferable (but we will consider if based in Melbourne or Canberra).
• Annual salary equivalent to $110,000- $125,000 (contingent on experience), exclusive of superannuation.

Additional Benefits Include

• Modern Sydney or Melbourne based offices.
• Flexible working arrangements (3 days in the office and 2 days working from home)
• An additional five ‘ECA leave’ days on top of four weeks annual leave.
• Excellent learning and development opportunities including access to world class experts in energy.
• A strong work culture which is results and impact orientated but supportive and nimble.

Energy Consumers Australia promotes diversity. Aboriginal and Torres Strait Islander people are encouraged to apply. Applicants must have the right to live and work in Australia to be considered for this job.

As part of Energy Consumer Australia’s recruitment process, a background check will be conducted as part of the reference checking process.

We request no agency contact please.

How To Apply

To apply, please submit:

• Your resume
• Cover letter

For any further information or questions, please contact us via jobs@energyconsumersaustralia.com.au, using the subject line: ‘Social and Digital Manager’.

Applications close on COB Wednesday, 6 September 2023 (We recommend applying ASAP as we will be reviewing applications as we receive them).