Employment Hero Hiring for Senior Commercial Insights Analyst at Australia Full Time

About us

Employment Hero is an Australian tech unicorn – valued at over $1.25 billion. Our world-class software is the easiest way for small and medium-sized businesses to manage HR, payroll, employee engagement, and benefits. We’ve grown 100% year-on-year since our inception in 2014, and now service over 200,000 businesses and 1 million+ active users globally. We have exciting growth plans for 2023 and beyond, powered by our mission of making employment easier and more valuable for everyone.

We take a Remote First approach with our team. Employment Hero can hire across the world, so long as candidates have eligible working rights and are in a suitable timezone to their colleagues. If you’ve got the skills for the role and the passion for our mission then we want to hear from you!

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

About The Role

As part of our ambitious growth strategy, Employment Hero is looking for a driven and skilled Senior Commercial Insights Analyst.

As a cornerstone of Employment Hero’s Revenue Growth & Insights team, the Senior Commercial Insights Analyst serves as the analytical engine powering our data-driven commercial strategy. ing to the Head of Revenue Growth & Insights, this role centres on developing advanced data assets, analytics, and insights that guide key commercial decisions and strategies.

The ideal candidate is a seasoned professional with a strong analytical foundation, boasting 5+ years of experience in data analytics, ideally within a SaaS environment. You hold a Bachelor’s degree (or equivalent professional experience) in Data Analytics, Business, or a related field and are proficient in SQL, and BI tools such as Tableau.

Your primary responsibility is to dissect complex data sets to produce actionable insights, fuelling strategies across sales, marketing, and other GTM initiatives.

Responsibilities

• Develop and maintain sophisticated data models and dashboards, particularly focusing on commercial operations.
• Generate actionable insights through deep analysis of internal and external data sets.
• Serve as a trusted advisor to Revenue Leaders, MDs, and GMs, supporting them with data-driven insights and recommendations.
• Work closely with a federated team of data analysts, aligned to the work priorities of the broader Commercial Operations function.
• Work closely with technology teams to ensure data accuracy, availability, and integrity.
• Engage with GTM and other commercial teams to integrate data insights into actionable commercial strategies.
• Embrace continuous self-development and be comfortable with stepping out of your comfort zone and learning new skills

Requirements

• Bachelor’s degree in Data Analytics, Data Science, Business, or related field, or equivalent professional experience.
• 5+ years of experience in an analytical role, preferably within a SaaS environment.
• Advanced proficiency in SQL, and BI tools, especially Tableau.
• Strong commercial acumen
• Ability to translate business requirements & questions into technical solutions, and translate those solutions into actionable commercial insights
• Proven track record of influencing decision-making processes through data-driven insights.
• Exceptional ability to extract insights and support strategy development
• Ability to work in a high-paced, dynamically changing environment where ruthless prioritisation is a necessity.
• This role is uniquely tailored for those who are intellectually curious, enjoy diving deep into complex problems, and thrive in both autonomous and team environments.
• Very comfortable presenting analyses and recommendations to stakeholders at various levels, including senior executives.
• Ability to work cross functionally and foster strong partnerships
• Previous experience working with Sales & Marketing SaaS metrics (e.g. MQL, SQL, SAL, SAO, MRR, ARR) highly regarded, as is experience working with CX metrics (e.g. NPS, CSAT)
• Knowledge of statistical modelling tools and techniques (e.g. segmentation, propensity models) an advantage
• Working knowledge of data pipeline management highly regarded (data ingestion, API knowledge, data transformation experience, DW management) as is experience using pipeline management tools such as DBT.

Benefits

• Self, health, wealth and happiness programs
• Remote first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning & development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Social events to get to know your new colleagues
• Employee Share Option Program: be an owner of Employment Hero!

Why join Employment Hero?

• Raised $181M achieving unicorn status February 2022
• LinkedIn Top 25 Startups 2021, ranked #2 in Australia
• The Australian Top 100 Innovators List 2021
• Raised $140M Series E round led by Insight Partners July 2021
• Raised $45M Series D round led by Seek 2021
• Deloitte Technology Fast 50 2020, ranked #42 in Australia
• LinkedIn Top 10 Startups 2020
• Raised $22M Series C Round led by Seek July 2019
• Raised $8 mill series B round led by Seek and OneVentures
• Deloitte Technology Fast 50 2019, ranked #20 in Australia
• GetApp Category Leader Q1 2019
• Deloitte Technology Fast 50 2018, ranked #12 in Australia
• HRD Gold Medalist – Human Capital Management Systems 2018
• HRD Gold Medalist – Rewards and Recognition Service Provider 2018
• HRD Rewards and Recognition Employer of Choice 2018
• LinkedIn Top 25 Startups 2018
• EY Entrepreneur of the Year National Finalist 2018

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