Ellwood Technology Inc. Hiring for Computer Network Technician at Maple, ON Full Time

Who would be interested in this job?

This is NOT a JOB – it is a CAREER.

• A person looking to build their understanding of the maintenance and servicing of standard Windows based desktop and notebook computers, windows file and application servers and cloud-based services
• A person who has a personable and pleasant manner. Their articulate and confident approach instills confidence in those they are supporting.
• A self-motivated, self-starter who needs little ‘hand holding’ will find this career provides them with the opportunity and freedom to use their sound judgement and creativity to contribute to the results of the team.
• A person who loves to learn and engage with new ideas and methods will find this career always challenging and achievement well within their grasp.
• A person willing to debate the pros and cons of an issue and help the group and or leadership come to a satisfactory conclusion will find the environment very stimulating.
• A person who is prepared to follow standard procedures, and where they can be improved, seeks to update them and capture the knowledge and experience gained – note well – due to the importance of our work in our client firms the willingness and ability to follow instructions to the letter is essential.

Who will NOT enjoy this career?

• A person that is set in their ways and worried about rocking the boat will be uncomfortable with this role
• A person that needs a firm hand directing them from task to task and one that cannot manage their own time well will feel lost in this role
• A person that believes ‘good enough, is good enough’ and prefers to just deliver the bare minimum of what is expected and no more will feel unrewarded in this role
• A person who is intimidated in the face of new large challenges and new situations will not be happy here
• A person who, after debate, cannot accept a direction that is not necessarily their own, will not fit in here

Qualifications and Skills

• Successful computer technicians come through many paths
• Some have a lifelong experience, self-taught, through experimentation and trial and error, these are the early adopters that have been working on their own, learning hands on
• Some have attended various certification and degree granting programs, learning in the classroom and online
• Some have developed their skills by on the job training and experience
• In this role the ability to learn quickly, to apply an aptitude in the areas of high tech office environments will be valued above certifications
• B.A or College degree and or technical certifications like MSCE, CCNA, APlus will provide the candidate with an advantage if on top of these certifications that love of learning can be demonstrated

Job duties

• Maintain, troubleshoot, repair and administer local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment
• Evaluate and install computer hardware, networking software, operating system software and software applications
• Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
• Provide problem-solving services to network users
• Install, maintain, troubleshoot and upgrade Web-server hardware and software
• Implement network traffic and security monitoring software, and optimize server performance
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Conduct tests and perform security and quality controls
• Control and monitor e-mail use, Web navigation, and installed software
• Perform shell scripting or other basic scripting tasks

Experience

• While experience is a plus, we are prepared to train the successful applicant from the ground up
• Experience demonstrating self-motivation, self-starting, will be a plus
• Experience demonstrating the ability to successfully self-manage tasks and deadlines will be a plus
• Experience demonstrating the ability to work in and lead teams will be a plus
• Experience demonstrating the ability to speak to groups of any sort will be a plus

References

• References will be thoroughly checked
• We will do a police check and you must be ‘Bondable’

Career Path

• This role is designed to lead the successful applicant into a place on our team of consultants working directly with our clients
• By learning our best practices and processes the successful applicant will be able to bring these skills to our client base
• Initially and until ready to take on client work, the successful applicant will take on various roles beginning with assistant to a senior technician, taking on steadily more and more responsibility until the applicant themselves assumes the role of ‘Technician’

Working Hours

• The role is not a 9-5 job.
• Tasks will be assigned; completion times and dates will be agreed to and the successful applicant will be expected to complete the task by its agreed completion time and date
• Guidance and support will be available to the successful applicant nearly around the clock

Information about our firm is available at www.ellwoodtechnology.ca

Additional

A track record of providing exceptional customer service is necessary. It is critical to communicate in English, both verbally and in writing.

The applicant must be bondable, have a recent criminal records check, and have a valid driver’s license with a clean driving record.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Salary: From $55,000.00 per year

Benefits:

• Work from home

Schedule:

• 10 hour shift
• Monday to Friday

Ability to commute/relocate:

• Maple, ON L6A1B8: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Technical Support Occupations: 1 year (required)

Application deadline: 2022-04-09
Expected start date: 2022-04-11