Ellern Mede Hiring for HR Advisor at London Full Time

JOB DESCRIPTION

POST: Human Resources Advisor

BASE: Ellern Mede

ACCOUNTABLE TO: Human Resource & Payroll Manager

ELLERN MEDE RIDGEWAY
Eating Disorders are extraordinarily complex illnesses that present with abnormalities in physical and psychological functioning. The physical complications have the potential to cause permanent damage and in some cases are life threatening. The causes are complex and multi-factorial, including genetic, neuro- developmental and environmental influences. They require a comprehensive treatment programme including medical, psychiatric, psychological, social and educational interventions.

Ellern Mede offers two treatment programmes, a Recovery Unit and a High Dependency Unit (HDU). We aim to stabilise patients’ physical and psychological states as rapidly as possible for transfer to step down service.
The HDU admits patients whose illness requires more intense levels of clinical involvement and nursing. The service is able to admit patients requiring treatment under mental health legislation. The aims of the services are to improve the patients’ health and dependency needs sufficiently for transfer to a regular eating disorder unit or to the community.

POST OUTLINE
Ellern Mede is looking for a Human Resources Advisor to undertake responsibility in all aspects of HR and support our payroll function. This role is part of our HR Operations Team who are responsible providing the delivery of an efficient and effective generalist HR service to the organisation, ensuring compliance around HR policies and procedures, but also working as an integral part of locality teams, to ensure line management issues and employee relations issues are handled well, and that managers are developed in terms of their capability as a people manager. The HR Advisor will have responsibility for an efficient and effective front-line
‘HR Drop-in Clinics’ in the North region.

The HR Advisor is responsible for a centrally based efficient and effective HR advisory service across the whole organisation (All Ellern Mede sites). Working closely with the HR & Payroll Manager, the post holder will be responsible for providing escalated professional and confidential HR advice, support and senior level administrative and project services across the full range of HR activities, including employee relations, general employment law, terms and conditions of employment, policies, procedures and a wide range of HR projects as required by the organisation.

This is a busy and dynamic post and will require someone who is highly organised and possesses excellent administrative skills, remains calm under pressure and can work to tight deadlines.

The post requires some travel across all Ellern Mede sites; however, we have flexible working policy and encourage the use of digital technology such as MS Teams. The base for the posts will either be agreed with the successful candidate.

In this role, you are accountable for:

1. Providing an excellent and proactive senior HR advisory service to managers across ALL Ellern Mede hospitals/sites. This will involve coaching and supporting managers to be confident in HR practice by offering effective HR advice and enabling them to manage employee relation issues.

JD Human Resource Advisor 2022

2. Advising on the practical application of HR policies and procedures to both leaders, colleagues and the
HR team, including disciplinaries and grievances.

3. Ensuring the HR and Payroll administrators has a full understanding of the policies and procedures that are applicable to colleagues on different terms and conditions – Agenda for Change, providing any needed awareness/training sessions and ensuring that these can be easily accessed in a central share point.

4. In conjunction with the HR & Payroll Manager, review all current HR processes to ensure they are streamlined and fit for purpose, and lead on associated change initiatives. This includes job evaluation, correspondence sent from shared services on behalf of the HR team.

5. Developing a standard set of resources for the HR team for all Employee Relation issues. This will involve creating and sending letters, creating meeting packs, forms and flowcharts

6. Working with external HR Advisors (Citation) to ensure any significant changes that we make to our policies, procedures and processes are legally complaint and within best practice

7. Develop and maintain effective and pro-active communication channels with colleagues, their representatives and managers to ensure they are all engaged into the achievement of aims and objectives, and that key messages are understood and acted upon.

8. Owning HR projects (or parts of projects) and continual work streams, taking full responsibility and accountability for delivery, with direction and support from HR leadership.

9. Work collaboratively with the wider HR team to achieve our strategic people aims and provide a best in class colleague experience. This includes building effective working relationships with the Shared
Service’s team.

10. Being an active member of the wider HR team, continually supporting team development and challenging the status quo to ensure a consistent, value adding HR provision to leaders and colleagues

11. Alongside the Recruitment Manager, ensure that all the staff working for Ellern Mede have the right to work in the UK. Performing ECS checks and liaising with the management and staff with regards to expiry of Rights to work documents.

Key Duties

• Provide support and guidance to managers and staff across the full range of HR work and contribute to the successful delivery of EM’s Human Resource function through supporting and reflecting the organisation’s core values, aims and objectives.
• Provide support with regard to the preparation and submission of new starter letters, offer letters, contracts of employment and starter packs;
• Prepare employee letters in relation to any salary, bonus or benefit adjustment
• Processing incoming mail
• Creating and distributing documents
• Providing customer service to organization employees
• Serving as a point of contact with benefit vendors/administrators
• Maintaining computer system by updating and entering data
• Setting appointments and arranging meetings
• Maintaining calendars of HR management team
• Compiling reports and spreadsheets and preparing spreadsheets

JD Human Resource Advisor 2022

• Serving as a point person for all employee queries
• Collecting employment and tax information
• Carry out new starter inductions.
• Organizing Occupational Health assessments
• Drive alignment between HR strategy and business goals.
• Participate in the implementation of specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organisation.
• Informing employees of their rights and entitlements and keeping them up to date on any changes that are made
• Support change management processes
• Maintaining current HR files and databases
• Assist and support rollout of various initiatives, projects e.g. HR strategy
• Follow through with Line Managers to ensure that the probationary period is concluded and all relevant correspondence actioned.
• Ensure that the leaver process is maintained and prepare letters to employees leaving the business, arranging exit interviews, calculate any outstanding holiday and benefits for submission to payroll
• Requesting and chasing references for new employees.
• Assisting managers with investigations and the presentation of cases at formal meetings. Taking minutes of the meetings
• Support the induction process for new joiners;
• To ensure that all patients are safeguarded from potential harm and to conduct activities in a manner which is consistent with professional practice, policy and legislation

Skills and abilities

• Clerical and administrative skills
• Ability to provide advice on employment terms, conditions, policies and procedures
• Ability to communicate effectively with internal and external contacts at all levels.
• Ability to work to deadlines and within defined standards.
• Ability to compose and produce standard letters and reports using IT applications (Word, Excel,

Outlook, HR System.

• Ability to deal sensitively and appropriately with confidential information.
• Ability to undertake routine calculations
• Ability to undertake notes/minutes at meetings
• Ability to undertake research.

Qualifications

Being educated to degree level or a CIPD qualification is essential.

Previous experience

• Knowledge of general office practices and procedures
• Knowledge of general IT systems and applications including spreadsheets, word processing and databases
• Experience of producing letters and documentation using information technology
• Experience of maintaining comprehensive records

JD Human Resource Advisor 2022

• Experience of prioritising workload, time management and dealing with conflicting priorities
• Should be proactive team player with strong customer service and problem solving skills.
• Experienced in developing and supporting line managers through change.
• An ability to maintain confidentiality and act with discretion and diplomacy is crucial.
• Self-motivated and able to work under own autonomy or as part of a team.

This job description is not intended to be exhaustive. The post holder will be expected to adopt a flexible attitude to the duties which may have to be varied, subject to the needs of the service and in keeping with the general profile of the post and as agreed by your line manager.

I understand and agree to work to the job description as contained within this document:

Print
Name Sign Date

JD Human Resource Advisor 2022

Person Specification

Attributes Requirements Method of Assessment

Essential Desirable

Qualifications GCSE, or equivalent, in English Degree in HR or Application and Maths Grade C or above equivalent To be verified at

• Chartered Institute of interview

Personnel and Development – member

Experience Experience Knowledge of Application

• Competency interviewing and employment To be verified at selection skills Legislation interview
• Experience of working with Experience working in a

Microsoft packages including generalist HR word, excel and power point. environment * Experience of delivering high quality customer care

• Database management
• Previous experience in

Human Resources
Knowledge Basic employment law HR systems knowledge Application knowledge is desirable To be verified at interview

Skills Excellent English language and Application good communication skills. To be verified at
Good organisational and interview administrative skills, including prioritising.

• Computer skills. Able to work effectively in a team.
• Comprehensive reporting skills

(verbal and written) * Ability to handle sensitive information and maintain discretion at all timesAdditional / Motivated / Enthusiastic/ High level of self- Application personal Creative, Compassionate, awareness To be verified atFlexibility, approachable, interview sensitive and accessible

• Good time management
• Satisfactory health history
• DBS clearance
• Highly motivated and reliable

This job description describes responsibilities, as they are currently required. It is anticipated duties will change over time and the job description may need to be reviewed in the future. All staff have a responsibility to participate in and contribute to their own development and the development of any staff that they are responsible for appraising.

JD Human Resource Advisor 2022

Job Types: Full-time, Permanent

Salary: £30,000.00-£35,000.00 per year

Benefits:

Schedule:

Reference ID: E0038-22-2841L