Elite Marketing Strategies Hiring for Customer Relations Coordinator – Entry Level at West Covina, CA Full Time

Are you passionate about creating exceptional customer relations and eager to kickstart your career in sales? We’re looking for an Entry Level Customer Relations Coordinator to join our team and provide outreach services for our valued clients. In this entry-level role, you will play a vital part in ensuring customer satisfaction, managing sales inquiries, and collaborating with various departments to deliver outstanding service and meet sales goals.

Key Responsibilities:

• Coordinate customer transactions, including order processing and sales inquiries.
• Generate customer orders, estimates, and service recommendations.
• Verify product details, quantities, and pricing on all orders to ensure accuracy.
• Provide daily customer support to address inquiries and assist with their needs.
• Follow up on customer inquiries and requests promptly.
• Maintain and update customer records and files for efficient tracking and communication.
• Resolve customer complaints professionally and effectively.
• Collaborate with the management team to develop corrective actions aligned with company goals.

Preferred Skills:

• Passion for Customer Service: Demonstrated ability and desire to always keep the customer first, addressing their needs and ensuring satisfaction throughout the sales process.
• Strong Computer Skills: Proficiency in MS Office applications such as Word, Excel, and Outlook.
• Analytical Skills: Problem-solving mindset and a commitment to continuous improvement. Capable of addressing practical issues and handling various scenarios.
• Effective Communication: Strong written and verbal communication skills, maintaining high standards in all forms of communication, including email. Can prepare and present information for a diverse audience, including customers, management, and external vendors.

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