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Elekta Hiring for Software Upgrade Specialist Job at Crawley, West Sussex, South East England, England Full Time
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Want to join a team with a mission to improve and save lives?
We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.
We currently have the following opportunity available – please contact us for more details!
The Elekta Care Support Centre provides clinical and technical support for Oncology products specifically in Europe and also in distributor territories. We are looking to hire two Software Upgrade Specialists in the UK, France, Italy, Germany, Spain, or other European locations.
What you’ll do at Elekta
As a Software Upgrade Specialist, you will be reporting to a Software Upgrade Manager. You would be responsible for all aspects of test and clinical software upgrades, these include performing the upgrade, supporting the go-live process, and being involved during the planning phase. There is expected travel up to 30% Upgrades mostly occur at late hours and on weekends. This role will initially be Monday to Friday during the training period and then will include Friday nights and weekend work.
- Demonstrates strong customer care skills.
- Service-minded
- Escalates to management technical issues that are likely to become significant, including potential issues preventing new software rollouts.
- Performing regular installation work and upgrades at customers’ sites and remotely as required.
- Flexibility to travel on short notice to resolve technical and political issues at customers’ sites.
The right stuff
- Fluent in English and at least 1 other European language (French, German, Italian, Spanish, etc). Proficiency in non-European languages like Hindi, Urdu, or Turkish would also be a plus.
- Technical skills in PC/Network Computing
- Knowledge of SQL, Citrix, and Windows Operating Systems
Nice to have
Degree or diploma in Computer Science or equivalent experience.
What you’ll get
In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.
- Group Income Protection
- Private Medical Insurance
- Pension
- Dependants’ Pension
- Holiday Purchase
- Cycle-to-work scheme
- Flexible working hours
- Hybrid work environment
- Childcare Vouchers
- Private Medical Insurance
- Life Assurance
- Long Service Awards
- Retirement Policy
Hiring Process
We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail. The last day for applying is 30th December 2022.
Your Elekta contact
For questions, please contact the responsible TA Partner Satarupa Chakraborty, at [email protected].
We are an equal-opportunity employer
We are an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.
About Elekta
As a leader in precision radiation therapy, Elekta is committed to ensuring every patient has access to the best cancer care possible. Elekta is a proud innovator and supplier of equipment and software used to improve, prolong, and save the lives of people with cancer and brain disorders.
More than 6,000 hospitals worldwide rely on Elekta technology. We openly collaborate with customers to advance sustainable, outcome-driven, and cost-efficient solutions to meet evolving patient needs, improve lives and bring hope to everyone dealing with cancer. To us, it’s personal, and our global team of 4,700 employees combines passion, science, and imagination to profoundly change cancer care. We don’t just build technology, we build hope.
Elekta is headquartered in Stockholm, Sweden, with a presence in more than 120 countries, and is listed on Nasdaq Stockholm. For more information, visit elekta.com or follow @Elekta on Twitter and on LinkedIn.