Eight Clients: Social Media Agency Hiring for Junior Social Media Account Manager (Fully Remote & Flexible) at Melbourne, Victoria, Australia Full Time

Are you an awesome Social Media Account Manager looking to propel your career in social media marketing?

If your answer was a resounding ‘YES!’, read on because we have an exciting opportunity for you! We’re looking for a Social Media Account Manager who would love to work…

 from anywhere in the world (yep, you can even work from home)

flex-time to fit your parenting/gym/social (or whatever) schedule

with exciting FMCG, Hospitality & Lifestyle brands that align with you

in a flexible environment built on mutual respect and accountability

with people that love dogs.

But first, here’s a little bit about us.

ABOUT EIGHT CLIENTS

We are optimistic

We are all weird

We work as a team

We are accountable

We are a Melbourne-based social media agency, founded on the principles of ‘fewer clients, more results. We only work with brands we love so that we can deliver the best results.

To be the most creative content-led social media agency. For that reason, we do our best to pair passionate professionals with brands they love. We pride ourselves on an environment that’s based on mutual respect, accountability and passion. We eagerly seek diversity of background and skillset and are focused on the alignment of attitude and energy. We’re a flexible working agency so you can work hours and locations that suit you. But just to be clear “flexible” isn’t code for working all hours of the day and night. We’ve heard the stories about other agencies and we say to long days that sap your creativity.

We value ideas, passion, and enthusiasm. Our people come from a range of backgrounds: big-shot ad agencies, crisis management, site-specific theatre, photography, one of them wrote an honours thesis on #foodstagram, another one is famous in Germany. You get the picture.

5 REASONS WHY YOU SHOULD BE OUR NEXT SOCIAL MEDIA ACCOUNT MANAGER:

1. You get to love what you do

Our agency was built on the philosophy of ‘loving what you do’. Because how else are you going to create awesome work? As our Social Media Account Manager, you’ll be assigned work that genuinely interests and excites you. Our agency is very creative so you have free reign to come up with strategic ideas for the clients you work on and make them happen! We’re open to any suggestions about your processes and/or workload so you can create your dream job. Wanna learn more? Check out our agency handbook here on our careers page.

2. You get to work with an optimistic team that values you and your work

Eight Clients is made up of an outstanding collection of weirdos who make it a point to find the bright spots. Humans aren’t wired to focus on the positive, but we’ve trained ourselves to go against the grain. After years of being an agency, we found that it’s always productive to focus on what is working well and do more of that.

We channel this positive mindset into celebrating your every win, however small it may be. Chat us up on our #milestones Slack channel about the amazing client meeting you just had or the delicious pot roast you made for dinner and we’ll be cheering you on either way.

3. You can work remotely and own your hours

Plan on working from a beachside villa in Bali? Awesome. That’s 100% possible with our remote working policy. We love for our employees to live amazing lives and want you to feel free to work from anywhere.

We’re also super flexible with time. All we care about is that you’re happy and the clients are happy. As long as you get your work done on time and to a high standard, we don’t care about where you’re working or what hours you’re working.

As a Social Media Account Manager, your role is client-facing so if you are in a different time zone you will need to skew your work hours towards your clients so you are available when they are.

4. There’s tons of opportunity for growth

One of the perks of working for a small but rapidly expanding team is the opportunities for growth and promotion. As we scale our business, we’ll need to fill higher positions- and you can bet we’ll be looking at you. In the meantime, you’ll be exposed to big global and local clients across several industries, which really wouldn’t hurt your resume

We have a Chief Behavioural Scientist who we poached from teaching MBA students in the top program in Australia and you’ll have access to our founder Marcus who (in addition to being a lovely fellow) knows freakin’ heaps about kicking butt in social media (no, Marcus didn’t write this). 

We also offer extensive Instagram and Facebook ads training courses, to which you will have full access to grow your client’s accounts. If you want to take a course on something innovative and new within the digital space, let us know! We’re all ears.

5. You get to prioritise your mental health

We take your well-being seriously here. We acknowledge that you aren’t a machine that’s meant to be smashing at a desk for 8 hours straight.

That’s why we offer unlimited mental health days; we think that in the same way that it’s okay to call in sick, you should be able to call in sad (or whatever). So you’ll be free to take that mental health break if you need to! No questions asked here.

All of our employees are also entitled to $500 per year to spend on whatever you like in relation to supporting your holistic wellbeing. Whether it’s workout gear, a visit to your mental health professional or a subscription to Knitting Mag, there’s no judgement from us.

We believe that when you are at your best mentally and physically, you’ll be doing your best work. Repeat the cliche after us: self-care isn’t selfish.

Here’s what you’ll need to do: 

Primary Responsibility: Provide essential support to the Senior Account Manager in all aspects of client account management, ensuring smooth operations and successful execution of social media marketing strategies.

Serve as the secondary point of contact for clients, promptly responding to inquiries and emails.

Assist in overseeing client campaigns and deliverables, ensuring they are on track and delivered within established deadlines.

Manage social media accounts and profiles, including content scheduling, posting, and moderation.

Stay updated on industry trends and emerging platforms to provide insights and recommendations to clients.

Assist in reviewing and adjusting paid advertising budgets to meet monthly targets.

Collaborate with our team to develop creative content strategies and campaigns that align with client objectives and target audiences.

Contribute innovative ideas during brainstorming sessions to enhance client campaigns and deliver exceptional results.

Provide clear and concise briefs to our copywriters and collaborate with them to ensure the production of high-quality content.

We’d love it if you had…

• Agency experience is a MUST.
• Min 2 years experience using Facebook Business Manager is required.
• Social Media Management Platforms: Proficiency in using social media management tools such SproutSocial.
• Graphic Design skills are beneficial but the ability to brief a designer is essential.
• eCommerce experience
• Social Media Advertising Platforms: Familiarity with social media advertising platforms like Facebook Ads Manager, Instagram Ads, Twitter Ads, or LinkedIn Ads is valuable. Knowledge of creating and managing ad campaigns, targeting specific audiences, and optimising ad performance is essential.
• Social Listening and Analytics Tools: Understanding and using social listening tools. Proficiency in social media analytics tools like Sprout Social, Google Analytics, or Facebook Insights is also beneficial for tracking campaign performance and measuring key metrics and including but not limited to attribution, funnels, audiences/demographics, and devices. Can create insightful client-facing s from this data that speak to clients’ business goals.
• Content Creation and Design Tools: Proficiency in graphic design software like Adobe Photoshop or Canva is advantageous.
• Influencer Marketing Platforms: Knowledge of influencer marketing platforms
• Previous client management experience

Benefits:

$50,000 – 80,000* + super + benefits* Compensation will be tailored to match your skills and experience.

 We provide four weeks of paid holidays per year

 Everyone gets their birthday off to celebrate with friends and family

Parental Leave

Unlimited mental health days

Flexible working hours/locations

$500 well-being budget annually

HOW TO APPLY

lease apply here: https://careers.lesshire.com/eight-clients/xXbU8l

Applying via seek, email or LinkedIn means we won’t see your application.

If you read through the requirements as a checklist and haven’t ticked every box, please don’t rule yourself out just yet. We’ve seen the research that women and other people in underrepresented groups tend to only apply when the checklist is all ticks and no crosses. Don’t self-reject!

Not sure about this role? Why not check out our team handbook: https://eightclients.com.au/careers-in-social-media/

TLDR

We are a super creative social media company who works with cool amazing clients. If you have worked in another social media agency and are looking for a better culture, you should work for us. Please apply here: https://careers.lesshire.com/eight-clients/xXbU8l

Watch this video if you’re not sure if you should join us.