EFP Staffing Hiring for Customer Service Representative at Fontana, CA, US Full Time

Job Description

Job Description

URGENTLY HIRING !!

Great opportunity!

CSR 3PL

Third Party Logistics CSR is responsible for processing orders to the distribution floor for accurate and timely routing / shipping.

Overall job will focus on shipping orders within customer’s requirements. Candidate will have prior experience in a busy traffic / shipping warehouse environment;

will be highly organized people person with an ability to handle multiple tasks; and will have the ability to establish a great relationship with our customers over the phone.

Duties and responsibilities Monitor, process, and ensure that all orders are processed accurately and in a timely manner.

Responsible for routing and scheduling daily pick-ups and printing of Bills of Lading for carrier loads. Ensure that the routing and scheduling of carriers is in compliance with customers routing / vendor standards to reduce department related charge backs.

Work closely with distribution floor to ensure shipments are dock confirmed.

• Strong communication skills (verbal and written), all with a focus on customer service, is required.
• Must be able to successfully interact with all levels of customers, transportation carriers and vendors.
• Strong decision-making and organizational skills are required.
• Must be detailed oriented and able to handle multiple tasks simultaneously.
• A minimum of two-years of prior traffic / shipping office experience in a warehouse environment is preferred.
• A working knowledge of shipping documents is preferred; (ie : bills of lading, packing slips, and manifests).
• Knowledge of MS Office (Excel and Word) and Internet required.
• Hours are primarily Monday through Friday with some overtime.

Qualifications

• Prior experience working in a Third Party (3PL) Distribution Center or detail oriented, customer service driven, office environment.
• 2 years in a Traffic / Shipping / Customer Service role preferred.

Job Type : Full-time

Required education :

High school or equivalent

Required experience :

• 3PL Preferred : 2 year
• Customer Service Office Environment : 2 years

Required language :

Spanish as second language preferred

Hours are from 7 : 30am-4 : 00pm, Mon-Fri

Company Description

We want to help job seekers put their talents to work in positions that suit their skills and stimulate their success. We are committed to connecting great companies with great employees and opening up opportunities for both by providing the highest quality of outsourced employment and human resource services.

Company Description

We want to help job seekers put their talents to work in positions that suit their skills and stimulate their success. We are committed to connecting great companies with great employees and opening up opportunities for both by providing the highest quality of outsourced employment and human resource services.