Eden Brown Synergy Hiring for HR Operations Officer at Somerset Full Time

The role is full time, to start ASAP and paying £14.02 Umbrella per hour. The role is in scope of IR35.

JOB PURPOSE

• To provide an efficient and responsive HR Operations service, acting as first point of contact for all HR Operations queries, providing advice and guidance to managers and staff across the Council
• Working as part of the HR Operations team and HR & OD service ensuring that an effective, timely and joined up customer service is provided to managers, employees and members across the council.
• The Council has a set of Corporate values (Bold, Empowered, Supportive and Transparent) which underpin everything we do and all of our staff are expected to behave in a way that aligns with our values, please see Section 3 for further information.

Principal Accountabilities

• Act as first point of contact for all HR Operations queries, providing customer friendly advice and guidance to managers and staff across the Council
• Coach Managers and employees through the advice and information given, helping them feel more confident to handle some matters independently in future.
• Log incoming enquiries, categorising them accurately to provide performance data.
• Ensure that information given to customers is up to date. Highlight any need for further communications or updates on a subject.
• Liaise with HR Operations Specialist – HR systems & support regarding the location and accessibility of information particularly in regard to HR Operations activity and HR intranet information, making suggestions to improve ease of access
• Maintain accurate HR & Payroll data through timely recording and upkeep of information on both the HR Information system and manual files. Ensure control processes are followed and maintain a complete audit trail of all changes. In the case of the HR Information system carry out regular cleansing of data.
• Participate in various audits to ensure compliance to required record keeping and other protocols.
• Maintain very close and effective working relationships with HR, OD & HSWB colleagues
• Process recruitment requisitions, ensuring vacancies are advertised internally and externally within agreed deadlines via a range of medias (including social media) and conform to equalities policy. Respond to enquiries regarding jobs advertised and monitor the application process through from start to finish.
• Monitor verbal offers of employment and engagement, ensuring all pre-employment checks including statutory and safer recruitment checks like DBS and references and any job specific requirements are completed and appropriate evidence is retained on file.

Knowledge, Experience And Qualifications

• Educated to A level standard or equivalent with a commitment to gaining a formal Level 3 HR/Payroll qualification via an apprenticeship or other qualification route)
• Experience of providing administrative and technical support for a range of HR Operations functions including employee life cycle, recruitment, HR system maintenance and development, financial controls.
• Experience of advising and providing first resolution of queries on conditions of service, employee lifecycle matters, recruitment and general employment enquiries. Ensuring compliance and consistency across the organisation.
• Previous experience of using HR information systems and ensuring accurate and timely recording of information and efficient upkeep of personnel files
• Experience of undertaking data analysis with accuracy and attention to detail

Please only apply for this post if you are an experienced HR Officer and available to start on no more than a weeks notice.

Thank you

Yanis Patel (Eden Brown Synergy)

Eden Brown Synergy is an equal opportunities employer.