Eden Brown Synergy Hiring for HR Operations Officer at Bristol Full Time

The role is full time, to start ASAP and paying £14.02Umbrella per hour. The role is in scope of IR35.

JOB PURPOSE

• To provide an efficient and responsive HR Operations service, acting as first point of contact for all HR Operations queries, providing advice and guidance to managers and staff across the Council
• Working as part of the HR Operations team and HR & OD service ensuring that an effective, timely and joined up customer service is provided to managers, employees and members across the council.
• The Council has a set of Corporate values (Bold, Empowered, Supportive and Transparent) which underpin everything we do and all of our staff are expected to behave in a way that aligns with our values, please see Section 3 for further information

Principal Accountabilities

• Act as first point of contact for all HR Operations queries, providing customer friendly advice and guidance to managers and staff across the Council
• Coach Managers and employees through the advice and information given, helping them feel more confident to handle some matters independently in future.
• Log incoming enquiries, categorising them accurately to provide performance data.
• Ensure that information given to customers is up to date. Highlight any need for further communications or updates on a subject.
• Liaise with HR Operations Specialist – HR systems & support regarding the location and accessibility of information particularly in regard to HR Operations activity and HR intranet information, making suggestions to improve ease of access
• Maintain accurate HR & Payroll data through timely recording and upkeep of information on both the HR Information system and manual files. Ensure control processes are followed and maintain a complete audit trail of all changes. In the case of the HR Information system carry out regular cleansing of data.
• Participate in various audits to ensure compliance to required record keeping and other protocols.
• Provide support for running HR reports and distributing management information to provide customers with quality, timely management information.
• Raise purchase orders and invoices on behalf of the HR & HSWB team, process payments and maintain records of expenditure against budget.

QUALIFICATIONS

• Educated to A level standard or equivalent with a commitment to gaining a formal Level 3 HR/Payroll qualification via an apprenticeship or other qualification route)
• CIPD/CIPP Level 3 Foundation Certificate in HR or Payroll practice (or working toward or equivalent)

Knowledge & Skills:

• Experience of providing administrative and technical support for a range of HR Operations functions including employee life cycle, recruitment, HR system maintenance and development, financial controls.
• Experience of advising and providing first resolution of queries on conditions of service, employee lifecycle matters, recruitment and general employment enquiries. Ensuring compliance and consistency across the organization
• The ability and flexibility to work across and support a wide range of services within the Council and the ability to work with other partner or commissioned organisations
• Previous experience of using HR information systems and ensuring accurate and timely recording of information and efficient upkeep of personnel files
• Strong IT skills including Microsoft Office and an ability to manipulate data in excel to produce relevant management information

Please only apply for this post if you are an experienced HR Operations Officer and available to start on no more than a weeks notice.

Thank you

Aayush Purohit(Eden Brown Synergy)

Eden Brown Synergy is an equal opportunities employer.