Must have experience:
Experience in local authority
HR helpdesk experience
Experience of DBS processing
Experience of using ResourceLink
Job Responsibilities
Act as first point of contact service for HR related queries and provide an efficient HR transactional service for the organisation relating to starters, leavers and changes where not automated.
Provide a high-quality service, responding accurately, working at pace and with a professional outlook. Liaising internally with colleagues, deliver services that use best practice and innovation.
Provide advice confidently based on a sound understanding of the organisation’s policies, procedures and practices. Work collaboratively with colleagues to assist with the delivery of policies, procedures and advice that meet managers’ needs.
Provide managers and staff with advice, information and support on the processing of staff appointments including pursuing all statutory and pre-employment checks e.g. DBS, medical clearances, references, General Social Care Council Registration, Pensions, Asylum and Immigration checks, work permits applications where necessary, issuing of contracts, offer letters and variations to contracts within agreed timescales.
Maintain relevant documentation, ensuring all contractual/legal documents and templates are kept up to date and in line with current legislation.
Support and coach managers to understand and comply with policies and procedures. Monitor HR processes and activity to ensure compliance with policies and procedures and legislation.
Provide a comprehensive HR advice and administrative service by telephone, email, in writing or in person. Use available HR systems effectively to access relevant people data to resolve customer issues.
Using Resource Link, manage the processing and administration of HR/Payroll related work including pay forms for starters, leavers, changes, variations to employee contracts i.e. hours, grade, change of bank details, extension, post change etc. This will include agency records and the setting up of starter and leaver records, making amendments where necessary.
Ensure information, returns and updates from departments are entered onto HR systems in a timely manner i.e. sickness absence, visa permits, changes to employee records. Process requests for mortgage letters and references.
Administer employee benefits such as childcare vouchers, season ticket and travel card scheme, long service awards, computer scheme and cycle-to-work.
Should you skills match the above please send through your updated CV
Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
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