Eau Palm Beach Resort & Spa Hiring for DIGITAL MARKETING & COMMUNICATIONS SPECIALIST at Manalapan, FL Full Time

Overview: The Digital Marketing & Communications Specialist will take on the day-to-day responsibilities of the digital presence for Eau Palm Beach Resort & Spa across multiple platforms. This hotelier will have a high comfort level and technical experience with all digital formats.
Digital & Communications Responsibilities (include, but not limited to):

• Execute all email marketing campaigns for the resort, food & beverage and some spa.
• Update the monthly activities calendar (both print & digital versions).
• Implementation of miscellaneous digital initiatives (i.e. gift cards, key cards).
• Assist with App development & maintenance.
• Update TVs screens in guest rooms.
• Update Elevator screens throughout the resort.
• Complete requested website updates as well as perform audit of website from time to time.
• Assist with virtual tours for website (i.e. True tour / Visiting Media).
• Attend weekly digital marketing calls and when time allows, Marketing, & PR calls.
• Maintain all digital platform listings (TripAdvisor, Preferred Hotels, Forbes, etc).
• Assist with miscellaneous marketing & brand projects.
• Assist with miscellaneous resort wide renovation tasks.
• Assist with annual sales & marketing plan as well as ing needs for ownership.
• Experiment with new tools and platforms.
• Brainstorm new and creative growth strategies
• Assist in some social media and reputation management support.
• Assist in some administrative duties, such as, amenity requests for VIP guests, reservation requests, Adaco ordering, some invoicing and budget overview.

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Requirements:*

• Minimum 3 years of experience with demonstrated success in digital and communications.
• Strong understanding and background with luxury or established brands.
• Bachelor’s degree in related field; hospitality experience a plus.
• Must be flexible, with the ability to multi-task and frequently adjust to several team dynamics, changing priorities and timelines in a fast-paced working environment. Ability to work under tight deadlines with short turnarounds.
• Must be able to attend events on weekends and holidays if needed.
• Self-starter, constantly thinking proactively and identifying new opportunities.
• Project management and organizational skills.
• Excellent communication skills, both verbal and written. Must be able to write with a given audience in mind.
• Diplomacy in internal/external communications.
• Outstanding commitment to customer service and customer advocacy.
• Focus on corporate reputation, image and risk management.

Job Type: Full-time