easyJet Hiring for HR Contracts Advisor at Luton Airport Full Time

The HR Service Centre is our people support function and is the first point of contact for all easyJet employees for HR and Pay related queries. The team are responsible for the accurate and timely delivery of all employee contracts and letters, employee change data input into the HR System (Workday) and other administrative processes during the employee lifecycle.

We are looking for an HR Contracts Advisor reporting in to the AskHR & Contracts Manager who will focus on contract generation and distribution for employees across the Network. Responsible for robust checking in order to increase contract and letter accuracy and to support the Team manager in driving improvements in this area.

JOB PURPOSE

Responsible for the accurate and timely creation and distribution of contracts and letters for both UK and Europe. Providing HR transactional and support services to business customers and stakeholders against People Services Performance Metrics.

Responsible for robust checking and governance on all crew contracts and letters.

Responsible for ensuring collateral for HR Service Centre contract generation are kept up to date and refreshed for changes. Ensure that knowledge transfer and upskilling is carried out for the Service Centre Advisors to maximise the issues/queries being resolved at FPOC and reducing CofE involvement.

Work on contract production improvement projects on behalf of the HR Service Centre to maximise data integrity and contract production accuracy.

Manage contract template governance activity and provide user acceptance sign off for appropriate template changes on behalf of the Service Centre and HR customers.

JOB ACCOUNTABILITIES

Responsible for robust processes and checking within the team to maximise contract and letter accuracy

Responsible for regular reviews to ensure accurate contract data held on Workday and People Records

Responsible for any required contractual investigation and corrections

Responsible for driving contract accuracy and automation by working closely with HR Performance and Improvement team

Responsible for ensuring data is processed in accordance with the data protection act and/or GDPR

BAU and project ownership delivery

Please note this role is a 12 Month Fixed Term Contract

Requirements of the Role

KEY SKILLS REQUIRED

High volume administration experience

Workday knowledge

Confident and credible as the face of HR to the business, HR stakeholders and team members

Experience of conflict resolution principles and practices

Customer focused individual able to deal with people at all levels in the business

Ability to challenge tactfully and to build capability to self-serve

Excellent communication skills both written and oral

Excellent IT skills (Office, Sharepoint. Right Now)

Ability to search database, find information and share this in a customer friendly way to enable the client to resolve their issue at speed

Attention to detail

Ability to work accurately under pressure while maintaining the customer service standards

Process orientated – design and management

Strong and broad knowledge of HR processes and policies

Ability to gather data, compile information, and prepare reports

HR Shared Services functional expertise

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