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Admin & Office Assistant

Driscoll Health Hiring for HP Administrative Assistant Full Time

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Where compassion meets innovation and technology and our employees are family.

Thank you for your interest in joining our team! Please review the job information below.
General Purpose of Job:
The Administrative Assistant performs a wide variety of administrative duties to support Driscoll Health Plan.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; the employee will perform other reasonably related business duties as assigned by the immediate supervisor and/or VP of Operations and Director of Claims as required.
  • Maintains utmost level of confidentiality at all times.
  • Adheres to health plan policies and procedures.
  • Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.
  • Maintains composure, effectiveness, and flexibility under pressure.
  • Uses Microsoft Office to perform a variety of assignments. Gathers data and other necessary information for preparing various s. Types and reproduces written materials or correspondence.
  • Coordinates location, catering, presentation materials, audio-visual support and notification of meetings, appointments, conferences, telephone calls, etc. Records/transcribes meeting minutes from various meetings.
  • Answers/screens incoming telephone calls and routes call to appropriate individual or takes messages as appropriate.
  • Meeting agenda and minutes recording/preparation.
  • Assist in the scheduling of travel for the Epic Tapestry team.
  • Helps with preparation of documentation by copying, printing and organizing for the Tapestry implementation.
  • Opens, sorts and distributes incoming mail. Utilizes couriers, the US Mail and delivery services as needed.
  • Greets visitors, ascertains nature of business, and escorts visitor to appropriate person/area.
  • Orders office supplies and equipment using the authorized online ordering system.
  • Assist with Managing and Tracking employee time by utilizing the Kronos system.
  • Makes or reviews inbound and outbound travel arrangements and files related travel expense s.
  • Has a basic understanding of claim processing, adjudication and forms for both professional and institutional.
  • May assist in the coordination/participation of special events; may help with the implementation process and coordination of services provided through awarded grants or programs that DCH may be involved in.
  • Participates in preparing material for use in newsletters, fax blasts or other communications that are sent to providers and/or members.
  • Participate in the preparation of materials for bi-weekly on-site meetings with the Epic implementation team.
Behavioral Expectations
  • Customer Service – Enthusiastically interacts with all customers. Assumes personal responsibility for meeting customer needs. Consistently demonstrates a commitment to customer satisfaction. This interaction is additionally expanded to interactions with Management and co-workers.
  • Interpersonal Skills- Is sensitive to the needs, ideas, and feelings of others. Develops and maintains rapport with others. Listens well. Facilitates a group process.
  • Adaptability/flexibility – Demonstrates the ability to change behaviors and plans to meet rapidly changing/ competing job demands (new or unusual situations). Receives change as a challenge. Revises plans to meet changing circumstances.
  • Communication – Clearly and effectively communicates ideas and requests to others. Persuades or influences others through spoken or written communication.
  • Initiative – Starts and completes tasks with minimum of prompting. Willing to make recommendations and assume additional responsibilities.
  • Team Player – Fully participates in maintaining a positive team environment that is conducive to customer satisfaction. Builds trust among co-workers, focusing on accomplishing Driscoll Health System and departmental mission and goals.
  • Organized and efficient – Organizes work and uses time efficiently. Takes the initiative to find additional work during slow or downtimes. Recommends innovative ways of doing work more efficiently and effectively.
  • Core Values –Practices DCH core values.
Education and/or Experience:
Bachelor’s degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.

Job Overview

  • ID: 307589
  • Date Posted:
  • Location:
  • Job Title: Driscoll Health Hiring for HP Administrative Assistant