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Driscoll Health Hiring for Epic Applications Training Analyst II – Radiant/Cogito Full Time
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Thank you for your interest in joining our team! Please review the job information below.
Where compassion meets innovation and technology and our employees are family.
Thank you for your interest in joining our team! Please review the job information below.
GENERAL PURPOSE OF JOB
The Epic Applications Training Analyst will have primary responsibility for the design, build/configuration, testing, validation and ongoing support of the training environment for their assigned Epic application(s). The Training Analyst will be responsible for obtaining and maintaining in-depth knowledge of the software functionality and acquiring/utilizing knowledge of the operational workflows to be implemented with the Epic system. The Training Analyst will be responsible for coordinating aspects of planning, design, development, training, implementation, communication, maintenance and evaluation of existing or new functionality related to the training of Epic and related information systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Understanding of the organization, users and workflow in the training analyst’s assigned area.
Ability to lead meetings, prioritize, resolve conflicts, manage issues, oversight and implementation of project plans. Work with Epic TS and related Epic Application Analysts to manage complex issues and optimization education.
Ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built and the changes will be educated.
Assists others by reviewing, analyzing and testing system changes; follow proper change control processes.
Coordinates the development, implementation, education, evaluation, maintenance and management of clinic, non-clinical, and physician Epic system education. Teaches specific education activities/programs that support critical thinking skills and facilitate behavioral change.
Coordinates the development and organization of educational training programs and conducts in-service workshops related to Epic. Coordinates the assurance of proficiency within clinical service areas and interfacing services for each new application installed to ensure applications are utilized for maximum efficiency.
Coordinates the development of tip sheets or other training materials for new, or changes to current, workflows; communicates with department leadership and application users any specific information related to their application.
Establishes effective metrics, evaluation tools, and record keeping, meeting regulatory and best practice requirements.
Maintain an Epic user web account to access group discussions, white papers, training documents, new version training material and release notes. Read clinical and technical journals and attend webinars, seminars, user group meetings and workshops to learn about new developments and changing technology trends; may participate in testing new vendor provided software in a test environment for possible use by the health system.
Supports end users and super users at the point of care to enculturate EHR changes.
Performs other related work as required.
EDUCATION AND/OR EXPERIENCE –
All levels are required to successfully complete the Epic certification(s) in their applicable area within 90 days of class attendance.
Bachelor’s degree preferred.
Knows and applies the fundamental concepts, practices and procedures of particular field of specialization.
Under supervision, performs work that is varied and that may be somewhat difficult in character.
Some evaluation, originality or ingenuity is required.
KNOWLEDGE SKILLS AND ABILITIES
Must be knowledgeable of adult learning principles, new trends in electronic health record use and Epic applications, and be able to apply that knowledge to their assigned area and the Epic system as a whole. Understands the importance of responsiveness in all situations and acts accordingly. Utilizes the knowledge and skills of supported area to determine practical functions that are suitable for Epic applications and develops appropriate education plans that incorporate adult learning principles. Coordinates the development, implementation, evaluation, maintenance and coordination of Epic application education. Assists in the research and implementation of Epic applications to assess effectiveness and satisfaction to ensure patient confidentiality and system security. Assists others in developing criteria for application, development, education, project planning, hardware, and consulting services evaluation and selection of Epic applications.
Must possess the ability to operate a personal computer and file server. Must be able to think logically in abstract symbolic terms; communicate effectively, both orally and in writing including providing technical information in non-technical terms; maintain detailed and accurate records; establish and maintain effective working relationships with those contacted in the course of the work.
