Drain Masters Plumbing Hiring for Customer Service Representative/Dispatcher at Weldon Spring, MO Full Time

Part time CSR/Dispatcher

Salary – $15.50 + Bonus pay for sales leads!

Drain Masters Plumbing is looking for a unique individual to join our team as a part-time CUSTOMER SERVICE REPRESENTATIVE.

Do you have the knack to provide top notch customer service? The selected candidate will have a dynamic phone presence and excellent problem solving skills along with a working knowledge of computer software.

Hours: Part-time, weekday shifts are flexible – Potential future full-time position for the right individual.

Essential functions of the position include:

• Provide world class customer service through scheduling, communication and follow-up with our customers.
• Overcome customer scheduling objections/questions by explaining benefits of using Drain Masters.
• Handle customer issues and make invoice adjustments concerning billing or service.
• Back-up Dispatcher and communicate with technicians efficiently to maximize their productivity and ensure customer experience is excellent.
• Follow-up with customers to ensure they are happy with our services.
• Follow-up with customers to schedule work on provided estimates.

We are looking for someone who will put the customer first! In addition to excellent customer service, the selected candidate will possess above average computer/software skills with solid typing ability, attention to detail, and thorough knowledge of Weldon Spring, MO and surrounding areas.

If you are an energetic, self-starter with a focus on achievement, we want to talk to you!

We are an Equal Opportunity Employer committed to hiring a diverse work team

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• No weekends

Experience:

• Dispatching: 1 year (Preferred)

Work Location: In person