Docebo CA Hiring for SaaS Account Manager at Toronto, ON Full Time

The Account Manager will work to grow revenue from our existing accounts while working closely with our Global Customer Success teams. You will learn to be a product expert and use this expertise to increase the presence of our platform within your targeted accounts. In addition, you will be responsible for account penetration, meaning you will map and scope out Subsidiaries of the clients in your targeted portfolio with the goal of expanding the Docebo footprint. One of Docebo’s top revenue-growth strategies involves landing and expanding and this role is critical in contributing to the success of reaching our sales targets.

The ideal candidate will have previous success in sales, preferably within account management, understanding how to drive revenue from an existing account base. You will also have previous experience working within the SaaS space.

Location: Toronto, ON or Athens, GA (Open to remote)

Reports to: Manager, Account Management

You Will:
Understand and be able to present our products inside out to different external stakeholders.

Take part in the creation and execution of a structured account program designed to educate customers about the Docebo solutions and increase the number of deployments of Docebo products.

Capitalize and build on existing relationships, and collaborate with internal stakeholders to develop new opportunities including extensions to the existing arrangement.

Establish and grow relationships with key decision-makers, and influencers within the customer base.

Understand and communicate the business value and ROI of products and solutions.

Engage customer base in dialogues related to infrastructure growth, including their planned and potential needs.

Work with existing Commercial and Enterprise customers and learn about their strategic priorities and initiatives.

Execute on the account plans to deliver maximum revenue potential.

Coordinate with internal partners in Customer Success, Account Development Reps, and Product and Engineering to help drive adoption, success, and growth.

Evangelize Docebo’s vision through high-quality product demonstrations, and account-specific initiatives.

Forecast sales activity and revenue achievement in our CRM, while creating and maintaining satisfied customers.

You Have/Are:
Extremely process-driven in your sales methodology.

LMS, e-learning, or HCM experience preferred.

Experience selling software and an understanding of software sales methodologies and processes.

Experience in a sales role in an SDR, AE, or AM position at a SaaS company.

Strategic and analytical thinker with the ability to blend technology vision and business strategy to deepen client relationships.

Strong ability to quickly understand technical concepts and explain them to audiences of varying technical expertise.

Relationship building skills and are able to influence cross-functionally.

Excellent verbal, written, and presentation skills.

About Docebo:
Here at Docebo, we power learning experiences for over 2,000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO (https://www.docebo.inc/home/default.aspx)), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.

Docebo is a global company with offices in North America, EMEA, LATAM and more. Our people believe in six core values, simply defined and manifested in everything we do – Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today!

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

Any individuals with a disability requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations (at) docebo.com. The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in.