DME Living Well Hiring for Receptionist/Front Office (Part & Full Time Openings, M-F :-:) at Glastonbury, CT Full Time

Job Title: Front Desk Receptionist

Position: Part-Time

Benefits: Competitive pay based on experience; Employee Discount, Flexible Schedule, and Growth Opportunities

Schedule: 8:30am-5:00pm, Monday, Wednesday, Friday

Location: DME Living Well, 85 Commerce Street, Glastonbury, CT 06033

Position Overview

This position requires the ability to multi-task in a fast-paced, team environment and communicate with a variety of individuals in a manner that enhances the reputation of the company and strengthens its relationships with patients and medical professionals. The ideal candidate accurately collects and completes intake for new equipment orders, anticipates and addresses problems pre-emptively, and promotes organization within the office as a whole.

Primary Job Responsibilities

• Demonstrate compassion and sensitivity.
• Greet customers and assist them with choosing the appropriate items.
• Direct and monitor visitors for building.
• Triage phone calls; field and direct questions in a professional manner.
• Register new patients and submit paperwork to benefits/authorization department in a timely manner. Request additional paperwork from the provider’s office as needed.
• Schedule appointments, pick-ups, or deliveries for pending orders.
• Assist in coordinating schedules for practitioners, delivery drivers, and leadership.
• Assist with keeping medical retail space tidy and organized. Price/label new product as needed.
• Distribute mail and packages internally and monitor for incoming FedEx, UPS, USPS, and Amazon deliveries.
• Assist with other administrative tasks as needed.

Qualifications & Experience:

• High school diploma or equivalent required
• Three (3) years’ administrative and in-person customer service experience required, preferably in a health care setting.
• Strong computer skills required, including experience with Microsoft Office, Excel, and Outlook.
• Strong interpersonal skills required.
• Ability to send correspondence in a clear, efficient, professional manner, complete with good grammar.
• Experience HIPAA compliance/privacy.
• Ability to speak Spanish or Portuguese preferred but not required.

Job Types: Full-time, Part-time

Pay: $16.50 – $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Glastonbury, CT 06033: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Preferred)

Language:

• English (Required)
• Spanish (Preferred)
• Portuguese (Preferred)

Work Location: In person