DLL Hiring for Sales Support Representative, Part time, 20 hours per week (3pm-7pm Mon-Fri) at Oakville, ON Full Time

DLL is not your average financial services company. In fact, we’re above average in almost every way. With an employee engagement score of 85% (compared to the 72% industry average), it sure seems like we’re doing something right. And, while most companies survive fewer than 20 years, 2019 marked our 50th.

We collaborate with manufacturers, suppliers, and businesses in more than 30 countries to enable the acquisition of equipment, technology and software that companies need to contribute meaningfully to their communities. We believe in partnering with our customers to develop innovative and sustainable financial solutions that deliver meaningful value to the world.

At DLL, we are committed to making sure that all people, regardless of their race, ethnicity, gender, sexual orientation, age, religion, physical characteristics, or mental abilities, feel welcomed and encouraged to be their authentic selves. We strive to create an inclusive environment that is reflective of the communities in which we operate. Come see what all the excitement is about.

Your Function:
DLL Canada invites you to share in our success by joining our Sales Support Team. We are hiring 2 Sales Support Representatives to work indefinite part time hours. This position is responsible for application administration and contributing to a positive customer experience for dealers and customers.

The right candidate for this role can be located anywhere in Canada. Bilingual French is a nice to have for this role, but not required.

We are looking for an afternoon, indefinite part-time member to support our Western Canada business and work:

3pm-7pm EST Monday-Friday

Day to Day:
Must ensure that all lease and loan security application information is accurately entered

Complete research and customer due diligence required to prepare complete and accurate submission for credit decision

Collaborate with internal and external stakeholders support the customer journey

Team responsibility for exercising adherence to, credit authorizations, pricing, and corporate policies to ensure the accurate completion of documentations while meeting customer expected disbursement timing commitments

Accountable for achieving daily, weekly, and monthly KPI’s and SLA’s

As part of the Sales Support team, will be called upon from time to complete other support responsibilities

Contact customers to follow up on deficient transactions

Develop and maintain a positive consultative relationship with vendors, customers, and co-workers in support of the overall sales effort

“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”

Essentials

Business administration experience

Leasing industry experience an asset

Post-secondary education required

Proficient in MS – Word & Excel and Outlook

French/English Bilingual reading, writing preferred

Ability to work flexible hours

High attention to detail

Ability to manage multiple tasks and changing priorities

Self-motivated and independent

Takes initiative to problem solve and seek assistance when required

Communicate effectively and professionally with internal and external customers

Strives to provide an exceptional customer experience

Ability to work from home remotely/independently and in a virtual team environment

This position allows for remote working from home across all of Canada. Through these unprecedented times, DLL has successfully evolved and adapted to remote work arrangements. We are now excited to offer more flexible opportunities, including full time remote work, that will continue past the COVID-19 pandemic. Whether employees are working in the office, working from home or a combination of both, DLL is proud to uphold the cohesive company culture for all.

Settling In:
At DLL, we consider our people our biggest asset. That’s why you’ll be treated as a member, not just an employee. Together we create an informal, but professional atmosphere that is hard to find elsewhere. We also encourage members to seek out the best skills across all our offices, because the more networked we are as an organization, the more effective we can be at seeing more than a customer and working harder as a partner.

DLL’s wellbeing ambition is to educate, equip, and empower members to build connections, manage their mental, emotional, physical, and financial wellness, and maintain balance between work and the other priorities that make up their lives. Our four wellbeing categories are as follows:

Connection – Build meaningful connections with other members

Health – Manage mental, emotional, and physical health

Finance – Provide learning opportunities to help members achieve personal financial health

Lifestyle – Maintain balance between work and life priorities

These are the things that matter to our members and the wellbeing of our members matters to DLL!

Choose Wellbeing

DLL is a global vendor finance company with more than EUR 30 billion in assets. Founded in 1969 and headquartered in Eindhoven, the Netherlands, DLL provides asset-based financial solutions in the Agriculture, Food, Healthcare, Clean Technology, Construction, Transportation, Industrial, Office Equipment and Technology industries. DLL partners with equipment manufacturers, dealers, and distributors in more than 30 countries to support their distribution channels and help grow their businesses. DLL combines customer focus with deep industry knowledge to deliver sustainable solutions for the complete asset life cycle, including commercial finance, retail finance and used equipment finance. DLL is a wholly owned subsidiary of Rabobank Group.

To learn more about DLL, visit www.dllgroup.com.

Good to Know

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with DLL values and all applicable legislation.

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring is subject to successful completion of a background verification and integrity check.

Job Reference: DLLCA00567