Administrative Coordinator
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Walt Disney World Resort
Aug. 09, 2023
Are you an enthusiastic team player? Do you thrive in a fast-paced environment? Are you proactive about diving in to solve a problem? And do you have experience coordinating multiple day-to-day projects? If you’re nodding your head, then the Administrative Coordinator position with the Magic Kingdom team might be right for you.
Our administrative coordinator is essential to keeping the Magic Kingdom Administrative Desk & Cast Information Office running smoothly. It goes without saying that there will be phone calls, ordering and meeting support, but this job is very much about people, about building relationships and leveraging your peers and partners within the park to help our Cast be successful. As the “face” of the Magic Kingdom, your professionalism, loyalty, and attitude reflect the office, and as such, are a critical component to its success. Every day as an administrative coordinator is different! On any given day you might:
Partner as the information hub for the residents of Magic Kingdom including executives, leaders, front-line Cast, Operating Participants, WDI, Vendors, etc.
Drive team effectiveness and anticipate needs of the organization through
An organized and professional environment while providing service focused delivery
Knowledge and awareness of the front-line Cast and Guest experience
Daily operational update emails and schedules
Monitoring phones, calendars, and shared mailboxes
Managing and obtaining backstage clearance for non-residents
Maintaining accurate records
Order office supplies through Casual Buyer, manage purchase orders, partner with vendors, receive, track, and distribute all deliveries to the office in a timely manner
Provide general office management – keep up with multiple tasks, deadlines, and coordinate and drive responses effectively
Ensure daily maintenance and cleanliness of Administration Desk, Conference Rooms, Pantry, Cast Information Office and Cast Communication Stations
Assist the Duty Manager team with operational requests
Assist the Park Planning and Integration team with Cast engagement events, media events, and activations
Proactively greet, engage, and assist Cast Members with utilizing company resources and connecting with Cast Care Leaders at the Cast Information Office
Interface directly with senior executives and support teams
Proficiency with technology including Computers, Printers, Smartphones, Internet Browsers, Microsoft Outlook, Word, Excel, PowerPoint, Teams, One Note, etc. and confidence to learn new programs when necessary
Strong verbal and written communication skills, including telephone etiquette and an eye for detail and accuracy
Strong time management and follow-through skills along with the ability to be flexible with daily tasks and the ability to prioritize the workload
Ability to handle confidential information, demonstrating good judgment and discretion
Effectiveness and professionalism working in a team environment alongside administrative professionals, project managers, senior leaders, and executives
Problem solving skills, as well as continuous improvement process skills by sharing creative and new ideas
Ability to build solid inter and intra-team relationships, with the patience and passion to be truly helpful to our Cast and your co-workers, and go the extra mile without being asked
Strong working knowledge of Company resources, applications, and benefits
Ability to lift, carry, and move items that are 10-25lbs
Flexibility with your availability, including nights, weekends, and holidays
Ability to connect the dots and be proactive
Curious by nature, self-motivated
Strong problem-solving skills
Desire to solve for yes, helps create a welcoming/inclusive environment
Existing awareness of the Magic Kingdom onstage and backstage operating areas
Education is important to us, here’s what we are looking for:
Required: High school degree
Preferred: Bachelor’s degree
Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at http://jobs.disneycareers.com/benefits
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