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Customer Services & Support
Direct Right Cartage Hiring for Customer Service Representative at Brampton, ON Full Time
Company Description
We are committed to providing you with top quality transportation services with a personal touch. Our clients’ shipments from bus parts to food product are delivered safely, securely and on time throughout our service area. Plus, we offer cost-effective solutions that work within your time frames and your budget.
Job Description
Our company is seeking a Customer Service Representative to oversee the transportation of a wide variety of products from one location to another. We are looking for organized, detail-oriented, self-driven individuals with a commitment to excellence and a proven history of success in Customer Service.
Key Responsibilities:
- Communicate with customers and team members to coordinate and manage the successful pick-up and delivery of orders.
- Track and trace orders within our network and provide timely updates to customers and team members.
- Provide rates to customers based on established company pricing tariffs and programs.
- Manage customer service and complaints with the utmost level of courtesy and professionalism.
Qualifications
- Proficient with AS400 an asset
- Proficient with Google Workspace (Suite) an asset
- Education: High School Diploma or equivalent
Additional Information
What do we offer to you?
- Competitive Wages
- Comprehensive Benefits Program
- Profit Sharing Opportunities
- Opportunities for growth and advancement