Direct Deed Polls Hiring for Desktop Support Job at London, England Full Time

About The Role

Monitoring and quick responses to requests received via the IT Service Desk ticketing system
Provide timely and effective level 2 support for staff and assist level 1 phone
Modifying configurations, utilities, software default settings, etc. for
local workstations
Assigning users and computers to proper groups and assisting with the identity management process of staff
Ensuring full set up of workstations for employees including additional specialised equipment where needed
Providing technical support for mainstream Windows OS, MS Office and
basic support for other core applications, logging in and printing.
Performing installations of site based communications and IT equipment
Adding, maintaining and de-activating users in Active Directory, Exchange and
core application systems.

Additional Requirements

Provide after hours and public holiday support based on the IT on-call
support schedule.
Provide Remote and Onsite technical support to all end users including
support and maintenance of software, desktop, server, hardware and
access to the network.
Perform site maintenance visits as per the schedule and process
documentation

Job Types: Full-time, Part-time, Permanent
Part-time hours: 25 per week

Salary: £600.00-£900.00 per week

Schedule:

• 8 hour shift