Diesel Cast West Hiring for Inside Sales Representative Full Time

The Inside Sales Representative assist customers through Counter Sales, Phone Calls, and Email. This position requires an enthusiastic desire to consistently provide top-notch customer service.

We offer a highly competitive hourly wage + generous commission structure, work/life balance, and great benefits!

Responsibilities:

• Interact with walk-in customers at the front counter
• Assist customers in selecting required parts and recommend associated products and services
• Receive and process orders via the counter, phone, and email
• Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer
• Answers questions from customers or individuals on how a product operates or direct them to the person that can assist them
• Assists with any customer service issues that may arise
• Develops new leads by utilizing all available resources, including referrals, web, and other electronic media
• Maximizes current customer potential by using all available resources, including but not limited to CRM contact and data mining tools, purchase analysis to determine growth opportunities, regular contact with owners and key decision makers, developing and leveraging relationships, maintaining current knowledge of new product and market developments
• Documents all relevant account activity in the CRM tool or other appropriate areas

Education and Experience:

• Automotive or Diesel industry experience is preferred
• Bilingual a plus – Spanish and English
• Strong written and verbal communication skills
• Experience with Salesforce a plus

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Job Type: Full-time

Pay: $45,000.00 – $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Portland, OR 97211: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Inside sales: 1 year (Preferred)
• Diesel engine sales: 1 year (Preferred)
• Diesel Engine Repair: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: One location