Here at DHL Express UK, we are an employer of choice, a recognised Top Employer and specialists in providing Excellence, Simply Delivered. You could join our team of over 4000 employees dedicating themselves in Connecting People and Changing Lives through express delivery of parcels and international shipments from some of the best loved and most widely recognised brands across the globe.
DHL Express UK is part of the Deutsche Post DHL Group – the world’s most international company. We operate in more than 220 countries and territories worldwide, enabling us to provide exceptional national and international career development opportunities. Within DHL Express’s pursuit to be The Logistics Company of the World we engage in a number of initiatives such as – Go Teach, Go Green and Go Help.
Certified International Specialists
From Operations to Sales, Customer Services and Corporate Functions our mission remains the same, to provide Excellence. Simply Delivered to achieve this our Certified International Specialist programme builds a common culture and provides the specialised knowledge our employees need to do their job competently and confidently.
Our Values
Our values and culture are DHL Express UK are an extremely important aspect of our business. We embody our culture in three core attributes;
Head: Being Results Orientated & Leveraging Strengths
Heart: Providing Purpose & Having and Creating Trust
Guts: Being Positive about Challenge, Uncertainty and Change & Focussing on Clear Priorities
In addition to ‘Head, Heart and Guts’. We promote an open and honest feedback culture based on Results & Respect, whereby our employees respect one another, embrace diversity and inclusion and drive employee engagement, every day and everywhere whilst never compromising n integrity and compliance.
Do you want to be part of a company that connects millions of people worldwide? Do you have the drive to make a difference? Click Apply Now!
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Tasks and Responsibilities
London Operations
The role includes working with the Business Partner team to develop and drive the HR Strategy. Also providing second level guidance and support, including employee relations case management, as well as supporting specific units with the accurate and timely processing of information.
The key challenges are to fully explore situations in order to provide consistent and accurate advice. Also to balance the workload and prioritise use of time in order to manage the day to day demands of the role, supporting diverse businesses and geographical spread.
Coach line managers in order to ensure employees are managed effectively & consistently
Work closely and partner with key stakeholders on department or regional HR priorities
Provide an informative service to the business, responding to requests in a professional and timely manner
Co-ordinate with external parties such as Legal support, Occupational Health suppliers and responding promptly and building relationships
Collaboration with other HR teams on projects and initiatives
Plan and prioritise flexibly in order to meet the changing needs of the business and the team
Regularly advise managers on issues related to employee relations and employment law
Provide guidance and advice to managers and employees on HR policies and procedures, ensuring that good practice is followed consistently
Liaise with the relevant OH provider to ensure effective management of absence
Proactively engage with HR and the business with regards to the annual Employee Opinion Survey, the roll out, communication of results and action planning improvements.
Proactively manage employment tribunals
Utilise appropriate HR systems to ensure accurate recording of data
Manage variation in business unit terms and conditions
Liaise with Management regarding skill gaps and training needs for line managers
Create, monitor and deliver ER related training on a regular basis
Propose, plan and implement service improvements and cost saving opportunities
Prepare severance authorisation paperwork and ensure all adequate signatories are received before incurring any costs on legal cases/dismissals
Support and liaise with HR Admin and payroll to ensure an efficient and timely service is being provided to your customers in relation to payroll issues, onboarding, vetting and form processing etc.
Provide ad hoc project support and leadership to meet the annual HR agenda.
Our Promise to You – Benefits
Competitive salary
Eligibility to participate in performance related bonus schemes
Generous holiday entitlement increasing with years completed service
Company pension scheme with excellent contribution rates
Life Assurance
Enhanced maternity pay
A competitive package of voluntary benefits including retail, entertainment, gym membership discounts, cash dental plans and more
Your Profile – Skillsets and Attributes
Computer literacy
Planning, organising and initiative
Customer service skills/customer focus
Knowledge of ER policies and employment law
Communication skills, written and verbal
Ability to deal with difficult and sometimes contentious issues
Must have a full clean UK driving license & be willing to travel extensively
Flexibility within role and to support wider HRBA team
Ability to self-motivate, work remotely and independently
Some TUPE knowledge & experience is desirable
The ideal candidate would have worked in a similar role for a number of years. CPP or working towards CIPD, or equivalent level of advisory experience
What’s Next?
Apply now and upload your CV online.
If your CV has been shortlisted one of our Recruitment & Talent Advisor’s will contact you within 5-10 days to discuss further details.
Please note: Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5 year employment history. Additional to this we are required to carry out a Criminal Record check.
Privacy Notice
DHL International (UK) Ltd, act as a “Data Controller” and as per our responsibilities in line with the General Data Protection Regulations (GDPR) we take data protection very seriously and understand the importance of protecting your privacy and Personal Information. We collect and use your Personal Information in accordance with our Privacy Policy which will be supplied to you as part of our recruitment process.
Posting Legal Entity DHL International (UK) Limited
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