Destinee Travel Careers Hiring for Customer Service Agent – Work From Home at Norwalk, CA Full Time

Customer Service/Travel Agent (Remote)

Full time, United States

As an agent with us, you are the face of our company. You’ll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

You will:

• Search and confirm travel reservations for the customer
• Strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you:

• Experience is a plus, but not required
• Working knowledge of the travel industry, policies, procedures, and processes is a plus
• Strong verbal and written communication skills in English
• Believing that there is a SOLUTION to EVERY problem
• AMBITIOUS

About us:

• We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in many countries, and the majority of our 10,000+ agents work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves.

Working with us:

• Working with us means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join us and more about the great perks of being an agent with our company.

You’ll be offered:

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated
• Plenty of room to grow in the business

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

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