Department of Education Hiring for Customer Service Officer Job at Newcastle Full Time

Temporary full-time or part-time appointment for a period up to 31 January 2022

Location: Newcastle

• Are you passionate about customer service?
• Supportive team environment
• Make an impact on your local community

About the role

Provides general information to the customers and members of the public on apprenticeships, traineeships and vocational education and training programs and services, and provides clerical and administrative support to the Regional Centre.

About the Department of Education

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population.

For more information about the Department of Education, please visit NSW Department of Education

How to apply

We are committed to creating a diverse and inclusive workplace. We encourage applications from all candidates including people with a disability, Aboriginal and Torres Strait Islander people and people from all diversity groups, regardless of age, gender, ethnicity, cultural background or sexual orientation.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role.

This is a child-related role. If you are the successful candidate you will be required to obtain a Working with Children Check (WWCC) Clearance number as a condition of employment (if you do not already have this). For more information, visit https://www.kidsguardian.nsw.gov.au/child-safe-organisations/working-with-children-check

In addition, your employment may be subject to the Department’s Nationally Coordinated Criminal History Check to determine your suitability for employment.

If you are called to interview you will need to provide the following:

Proof of Identity information

Informed Consent Form

Declaration for child-related work

KEY KNOWLEDGE AND EXPERIENCE

Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

ESSENTIAL REQUIREMENTS

A Working with Children Check is an essential requirement for this role. The role has been identified as requiring a check in keeping with the Child Protection (Working with Children) Act 2012

Why work with us? Please visit Careers at DOE

For more information, please call Liana Nadalin on 0459 030 511

Note: A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

Closing date: 15 September 2021