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Location:
India, remote initially with transition to office based
Company: Sanius Health
About Sanius Health
Sanius Health is a leading real world evidence and patient generated data platform operating across healthcare and life sciences, with a focus on rare and underserved conditions.
The platform integrates hospital pathways, genomic insights and longitudinal disease management into a predictive infrastructure that supports advanced therapies, care coordination and decision grade clinical insight.
Through its disease registries across rare disease and oncology, Sanius Health enables clinical trial recruitment, regulatory validation and reimbursement pathways, connecting healthcare providers, researchers and life sciences organisations through established research partnerships.
Sanius operates across the UK, US and Asia, supporting healthcare systems, clinicians and life sciences organisations at scale.
The Opportunity
We are looking for an exceptional Patient Support and Recruitment Manager to build, manage and scale our patient support and recruitment operations in India.
This is a hands on leadership role with full responsibility for team performance, delivery and operational execution.
You will manage teams responsible for patient engagement and recruitment, while also contributing directly to delivery.
You will be accountable for building a high performing team, setting standards and driving outcomes in a fast paced, high accountability environment.
This role requires someone who leads from the front and sets the pace for the team.
Key Responsibilities
Build, manage and scale patient support and recruitment teams
Take full ownership of team performance, including delivery, quality and output
Lead by example by contributing directly to patient engagement and recruitment activities and delivering your own targets
Manage day to day operations across patient engagement, onboarding and recruitment
Ensure high quality patient communication across telephone and digital channels
Set clear targets, KPIs and performance expectations across teams
Monitor performance metrics and take action to improve outcomes
Recruit, train and manage team members, including performance management where required
Implement structured processes to improve efficiency, consistency and scale
Work closely with UK leadership to align delivery with global programmes
Ensure accurate reporting, documentation and operational oversight
Maintain high standards of professionalism, compliance and patient care
What We Are Looking For
A Master’s degree is required
Proven experience as a manager leading teams, this is essential
Strong experience in patient support, recruitment, call centre or healthcare operations environments
Excellent English communication skills, both written and verbal
Strong leadership capability with the ability to build, manage and develop teams
High work ethic with a hands on, execution focused approach
Strong operational mindset with the ability to drive performance
Excellent organisational skills and attention to detail
Ability to operate in a fast paced, high accountability environment
Working Style
India based role, remote initially as we establish our office presence
Candidate must be comfortable transitioning to an office based environment once established
Requires availability across weekends and weekdays to support global operations
High accountability role with direct responsibility for team performance
Direct interaction with international teams across the UK and beyond
Early Builder Package – Sanius Health
Ownership and Reward
Equity: Early stage stock options (£1,000 indicative allocation for India based roles, with progression as you grow)
Performance Bonus: Based on team and company performance, subject to company policy and eligibility
Clear progression into senior management and leadership roles
Speed and Career Growth
Promotion reviews every 6 to 9 months
Opportunity to scale and lead larger teams and functions
Direct exposure to international leadership and decision making
Flexibility and Time
Remote working initially, transitioning to office based
Two week company wide closure over Christmas
One week company wide closure in summer
Learning and Development
Learning budget and access to training programmes
Exposure to healthcare, life sciences and AI driven programmes
Opportunity to engage with global teams and initiatives
Tools and Environment
Full tech setup provided
Culture and Office Experience
High performance, team focused culture
Regular team engagement and development activities
Impact and Mission
Build and lead teams delivering real world healthcare impact
Support patient programmes used across hospitals and healthcare systems
Play a key role in scaling a global healthcare platform
What Makes This Dif
