Dental Care Center of Decatur LLC Hiring for at Decatur, GA Full Time

Caring Environment

Dental Care Center of Decatur LLC is a small business in Decatur, GA. We are professional, engaging, supportive and our goal is to Provide Excellent an Excellent Patient Experience.

Our work environment includes:

• Relaxed atmosphere
• On-the-job training

Our Dental Office is looking for a Front Desk Receptionist/associate to join our fast-paced and efficient team. The successful candidate will be responsible for greeting patients, and answering incoming calls in a professional, efficient manner. The ideal candidate will have exceptional customer service skills, possess the ability to work independently, and work well under pressure in a busy office environment. Dentrix is the management system. Experience is a must with the use of Dentrix.

Responsibilities:

• Receive and place phone calls.
• Schedule appointments
• Review patient pop and schedule patients
• Call and confirm appointments
• Check patients in and out and collecting all money due from patient: insurance deductibles, percentages, whatever isn’t going to be paid by insurance.
• Learn how to batch insurance claims and submit
• Communicate with clients to answer customer service inquiries and direct them to the appropriate individual.
• Answer customer e-mails and direct them to the appropriate individual.
• Provide customer service for the reception area in order to make sure that clients are satisfied and comfortable.
• Talk with other employees about potential patients coming in the office and what to do with them in order to help everyone co-operate better.
• Speak with people on the phone to make appointments or just provide information.
• Learn Dental Terminology and CDT Codes and present dental treatment plans according to the patients insurance estimates.
• Keep the front office neat and clean.

Job Type: Full-time

Pay: $16.00 – $24.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Ability to commute/relocate:

• Decatur, GA 30033: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• At your last Dental/Medical appointment would you have given the Dental/Medical team a 5 star for the patient experience you had? If not what would you have expected at the Dental or Medical Appointment that would have earned your 5 star rating?

Experience:

• Customer service (Required)
• Dentrix (Required)
• Dental office (Required)

Language:

• English (Required)

Work Location: One location