Deluxe Corporation Hiring for Onboarding Specialist Job at Lenexa, KS Full Time

$500 Sign On Bonus & $500 Retention Bonus paid after 90 days

Deluxe offers a full compensation package including a competitive salary, healthcare benefits, paid time off, paid holidays, competitive 401K plan. At Deluxe, employee development is a pillar of our culture. From mentorship programs to development plans to tuition reimbursement, we’ve got tools to help grow. Please apply today for immediate consideration!

The New Account Implementation Specialist’s core function is seamless and timely onboarding of new payroll clients toPayce. The Specialist is the first point of contact for the client during the implementation process and collaborates closely withPaycesales representative to ensure that client expectations are met and exceeded. The specialist is responsible for the setup, data transfer, data balancing, and training of the client into thePaycepayroll system.

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• Responsible for setup of new client onPaycepayroll from start to finish including the loading of employee data and wage information. Loads up manually or electronically all employee data as supplied by client. Validates data for accuracy. Balances wage information to all tax returns.

• Responsible for auditing company data and product selections for peers.

• Trains new clients onMyPayCenteras well as any ancillary products they may have purchased via virtual training sessions.

• Collaborates with sales/support staff to correct and clarify any discrepancies on registration forms. In addition, follows up with the client to ensure client expectations are met prior to the transition of the account over to the Service Team.

• In collaboration with the Lead assists in developing internal processes for the New Accounts Implementation team and ensuring they are understood and adhered to. Provides feedback to management on trends that arise during the implementation process and makes recommendations for process improvements.

Basic Qualifications:

Education and Experience: HS/GED and 2 years experience in customer service or Tech Certification. Knowledge of Microsoft Excel.

Preferred Qualifications

Experience:

+ 2 years ofprior payroll experience in a service bureau with anin depthknowledge of both payroll and tax

Payroll as SaaS hands on experience

Client training experience. Ability to process large volume numerical data files. Ability to explain technical concepts to non-technical clients.

Ability to work under pressure in a fast-paced, high volume, deadline oriented environment.

Job Type: Full-time

Pay: $20.00 – $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Physical Setting:

• Office

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Lenexa, KS 66219: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• customer service: 1 year (Preferred)

Work Location: One location