Delta Hiring for HRIS Solutions Partner (Talent) Job at Atlanta, GA Full Time

United States, Georgia, Atlanta

Hr & Labor

22-Sep-2021

Ref #: 9730

LinkedIn Tag: #LI-DM How you’ll help us Keep Climbing (overview & key responsibilities) Delta Air Lines Human Resources team is in the midst of a multi-year HR transformation. We are looking for a highly experienced HRIS Solution Partner to join our team in our Atlanta office . This role is integral to achieve success of business adoption throughout the program. The major priority for the successful candidate will be to provide expert guidance collaboration with the business and HR service delivery partners to ideate and implement technical solutions that will increase the efficiency related to processes as a part of strategic initiatives and projects. This role will support our internal roadmap of initiatives for Human Resources, which will include partnering with technology experts in the modernizations of tools and methods with an emphasis on Talent Management, Recruiting, Onboarding, Performance & Goals Management, Succession & Development, and Organizational Effectiveness.

Summary of responsibilities (not comprehensive of all tasks):
Acts as the HR Services-Talent solution partner responsible for routine maintenance (simple configurations); aiding in defect identifications and resolutions; and articulating regulatory and anticipated enhancements for implementation across the Talent products suite, as well as ensuring ongoing functionality.

Serves as the driving and leading systems expert that are identified to reduce defects, increase efficiency, and move strategic initiatives and projects forward.

Partners closely with the broader HRSD operational team, operations solution partners, and Business users to define business requirements, assess technology needs, and drive the continuous improvement of Talent system features in-line with a unified release strategy.

Aids work stream in driving towards enhanced experience and functionality as it relates to Talent Management programs including, but not limited; to Goal & Performance management, 360 Assessments, Career Development Planning, Succession Planning, Onboarding process, dashboards and talent data visualizations.

Collaborates with many teams including networking, database, storage/backup, development, IT operations, and business operations to resolve complex escalations/issues involving multiple processes/systems, including analysis of Talent schemes to identify root cause and ideate viable solutions.

Collaborates with other Delta IT groups in order to solve technical issues and establishes and monitors escalation of problems.

Assists with the implementation and coordination of business process changes, data accuracy audits and end user training.

Participates in HR projects as an integral part of a cross-functional team to support the delivery for HR Services.

Works with HR partners, HR SAP COE, and technology partners to rollout plans for deployment of new products and features, as well as coordinates and prioritizes system defect resolution and enhancements in support of the HR COEs.

Supports the development and maintenance of product roadmaps and feature definitions.

Assesses and presents business value, risks, and intent behind new products and features to stakeholders.

Performs complex work operating various data applications and collects information, analyzes data and generates reports.

Accountable for aiding in the successful operationalization and continuous improvement of product features.

Provides input in the configuration or modification of currently established processes and procedures to drive efficiency.

Proactively data mines system jobs, reports and interfaces for systematic issues, potential issues, process improvements and automations.

Ensures all processes comply with Deltas policies and procedures and applies best practice standards throughout product lifecycle.

Practices safety-conscious behaviors in all operational processes and procedures.

What you need to succeed (minimum qualifications) Bachelor’s degree or equivalent work experience plus 5+ years of experience working as a Lead in service delivery roles with an emphasis on systems configuration; or Masters degree in business or an applicable technical field is preferred, plus 3+ years of the above experience; without a degree, at least 7 years of the above experience is required. Must have extensive knowledge of HR, Talent Process and practice acumen and technical aptitude. Must have deep product expertise ofL

SAP SuccessFactors system including Platform, Goal & Performance, Succession Planning, Onboarding 1.0, and Reporting modules .

Experience of Business Intelligence and Reporting Tools (BIRT) for building dashboards and Ad-Hoc reports is required.

Desirable to have experience of other modules like Employee Central, Learning, Career Development Planning, and Compensation modules. Analyze the SAP SuccessFactors Half releases to assess impact of new features and provide regular updates to Business Partners regarding any changes to the system. Experience with analyzing data and transforming into compelling business-focused narratives. Exposure to varying implementation and support methodologies (Agile, Waterfall, etc.) is required. Current SFX Accreditation or partner Associate certifications from SAP SuccessFactors Talent Management modules. Previous experience in the end to end implementations of HR enterprise applications, SAP on-premise, SuccessFactors, Employee Central, or similar. Must have prior experience strategically cultivating and supporting solutions; working both independently & within a team environment. Must have demonstrated experience communicating technical concepts and processes using clear, simple language and visuals, as well as implementing and executing high-impact projects across a matrixed organization. Embraces diverse people, thinking and styles Consistently makes safety and security, of self and others, the priority A demonstrated ability to effectively plan, set priorities, allocate resources and manage several complex product releases simultaneously while working in a fast-paced environment to deliver results is required. (If transferring internally) Must be performing satisfactorily in current position.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc. What will give you a competitive edge (preferred qualifications)

Experience working in a fast-paced, multinational technology company is a plus.

Demonstrated excellent customer service skills; ability to build strong formal and information relationships.

Demonstrated excellent written and verbal communication skills, with the ability to transition smoothly between technical and business vernacular, tailoring communications to the audience.