Delivery Robot Coordinator Full Time

Job description

HireArt is helping our client hire a proactive and detail-oriented Delivery Robot Coordinator to join its coordinators team.

This role is responsible for the deployment and overseeing operation of semi-autonomous delivery robots. You will ensure timely deliveries, maintain fleet efficiency, and provide remote support in challenging situations.

The ideal candidate has strong problem-solving skills and the ability to react quickly to operational issues. We’re looking for candidates who are punctual and have a high sense of accountability.

Available Shifts:
Tuesday-Saturday or Sunday-Thursday, 5PM-2AM

As a Delivery Robot Coordinator, you’ll:

• Deploy robots on schedule to meet delivery timelines.
• Ensure an adequate number of robots are available for delivery.
• Manage fleet operations, including monitoring battery levels and overall system efficiency.
• Handle robots via remote control in difficult scenarios.
• Support order fulfillment processes and ensure seamless coordination.
• Respond to incoming reports related to robot performance and order issues.
• Identify and report technical issues with robots.
• Solving technical issues with robots using known workarounds.
• Document and escalate order-related concerns as needed.

Requirements

• Proficiency in the English language for effective communication with colleagues and support staff and for the comprehension of written documentation
• Proficient map reading and navigation abilities
• Ability to work independently and collaboratively within a team
• Ability to react quickly to operational challenges and troubleshoot effectively
• Strong problem-solving abilities and attention to detail
• Basic understanding of remote control operation and fleet management systems is a plus!

Nice-to-haves:

• Experience working in a fast-paced environment
• Interest in robotics and technology
• Have a driving license/good understanding of traffic rules
• Had worked at desk jobs, help desk, service desk, technical support, and software specialist/analyst

Benefits:

• Pre-tax commuter benefits
• Employer (HireArt) Subsidized Healthcare Benefits
• Flexible Spending Account for healthcare-related costs
• HireArt covers all costs for short and long-term disability and life insurance
• 401k package

Commitment: This is a full-time, ongoing contract position staffed via HireArt. It will be onsite and available to candidates local to the Austin, TX area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas.