Deakin University Hiring for Finance Services Officer Job at Geelong Full Time

• Hybrid role – based at our Geelong Waterfront campus, plus work from home
• Full-time, Fixed term until December 2023
• HEW 5 $74,148 – $83,163 + 17% Superannuation

Founded in 1974, Deakin is a public university in Victoria with 61,000 students across five campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, and the online Cloud Campus. We are a progressive and open-minded university, with the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world’s universities.

The Financial Services and Support team in the Customer Experience Hub are seeking a Finance Services Officer to cover a staff member on parental leave. The position will require you to be on-site at our Waterfront Campus in Geelong 2-3 day per week and there is flexibility to work from home as agreed.

The Finance Services Officer will be part of a collaborative, customer-focused team and will provide a professional and efficient level of service. The role entails data entry into WorkDay to process the purchasing requests across the university, as well as the creation and maintenance of supplier master data.

In the course of your finance administration activities, you will triage and allocate customer tickets and process the enquiries, although there is an escalation matrix and support to assist you as you learn your new role. The position is suited to a digitally savvy person who pays attention to detail. If you are looking for generous superannuation and the opportunity to work in a Finance area where you can use your customer interaction strengths, we would welcome your application.

Your key responsibilities will include:

• Day to day purchasing processing for faculties and portfolios, including triaging of workflow, raising purchase orders, supplier invoice requests, and ad hoc payments to ensure achievement of operational objectives
• Gaining and building an understanding of finance processes across a wide range of functional areas, purchasing practice and multiple systems
• Providing high-level customer focussed support, advice and assistance to users of Finance services through a range of channels including phone, email and digital, ensuring enquiries are addressed promptly and accurately
• Clarifying expectations and responding promptly to client requests, queries, or complaints to ensure client needs are met to agreed standards and timelines
• Consulting with available sources to gather relevant information and seeking the expertise and advice of other people as appropriate
• Understanding local processes, preparing standard documents, managing records, regularly tracking progress of work tasks and identifying key issues
• Delivering effective and efficient outcomes and outputs against team and operational objectives
• Building productive relationships with a diverse range of existing stakeholders and actively seeking to maintain positive relationships
• Presenting information in a clear, structured, concise and tailored way by focusing on key messages and check that messages are understood and meet audience needs

To be successful, you’ll have:

• Certificate III in Business or a tertiary qualification in accounting or similar field; or
• An equivalent combination of relevant skills, relevant work experience and/or education/training
• Knowledge of a finance service area e.g. Accounts payable, accounts receivable, debt collection, purchasing
• Demonstrated experience in working effectively as a member of a team and in working independently, applying judgement and initiative in an accounting or financial environment

Applications for this position close on Sunday 2 October 2022.

Successful applicants will need to comply with vaccination mandates imposed by the relevant state/territory government. Applicants who attend third-party sites to undertake University activities will also be required to comply with any other directions or requirements in place at the third-party location.

The position will require the successful applicant to obtain and maintain a Working with Children Check.

Please submit your updated resume and a short cover letter outlining your skills and experience for this role.

To arrange a confidential discussion regarding this position, please contact Sonia Hedditch, Senior Coordinator, Finance Services via sonia.hedditch@deakin.edu.au

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.