Days Inn Hiring for Front Desk Agent at Ottawa, ON Full Time

About us

Days Inn by Wyndham Ottawa West

Duties Include:

• Performing the daily operations of the Front Desk, ensuring that every guest receives prompt and courteous service
• Answering phone calls and creating reservations in a courteous manners
• Checking in / checking out guests
• Collecting payment for room charges and other fees and posting them accurately to guests accounts
• Handling cash and performing cashiering duties
• Resolving customer complaints and problems calmly and effectively
• Maintaining a clean and tidy work space at all times
• Performing light cleaning duties of the lobby/reception area daily

The ideal candidate must:

• be a team player and willing to help out when needed
• be available to work all shifts including evenings, weekends and holidays
• be able to work long hours due to hotel business demands
• be able to stand for long periods of time

Part-time hours: 20-40 per week

Job Type: Part-time

Salary: From $15.50 per hour

Benefits:

• On-site parking
• Store discount

Schedule:

• Day shift
• Holidays
• Night shift
• Weekends

COVID-19 considerations:
All staff and guests are required to wear masks in public areas, social distancing in effect, hourly sanitizing of commonly used/touched surfaces, daily monitoring of Covid 19 symptoms/temperature checks, and biweekly rapid tests for Covid.

Ability to commute/relocate:

• Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• reception: 1 year (required)

Language:

• English (required)
• French (preferred)

Shift availability:

• Day Shift (preferred)
• Night Shift (required)

Work remotely:

• No