Datasource Hiring for System Administrator Job at Southampton, England Full Time

Our client is a world-class technology and engineering consultancy. They are looking for a Helpdesk Administrator to handle incoming requests & incident calls for IT related issues.

The department covers all IT areas from PC’s, networking, servers, ERP systems, telephone systems, Microsoft 365 and day-to-day IT security.

• Log and allocate calls using the Help Desk software whenever calls come in through the Help Desk system, by phone, email or in person
• Create and close accounts for users, including liaising with HR on the starters and leavers
• Take minutes of IT meetings where formal minutes are required
• Allocate out loan equipment
• Issue computer peripherals, maintain a spares inventory and update asset database
• Manage the software database
• Administer software and hardware maintenance
• Raise Requests To Purchase (RTP’s)
• Gather and send monthly IT invoices to Finance

• Any IT or administration qualifications would be useful, or relevant Higher Education qualification.
• Previous Help Desk experience
• Administration, including minute taking and ordering
• Managing software and hardware maintenance records

• Flexi Leave and Flexi Time Scheme
• Annual Holiday
• Flexible Benefits
• Sickness Benefit
• Business Performance Related Bonus
• Share Save Plan
• Pension scheme

Our client is committed to a policy of Equal Opportunity, Diversity and Inclusion. Their working environment is friendly, innovative and inclusive. They can accommodate flexible working arrangements and support a diverse workforce and those with additional needs.

RECOMMEND A FRIEND: If you have professional friends/colleagues who would be interested in one of our roles and our excellent levels of service too, we’d like to recognise your recommendations with a ‘thank you’ of our own. For every colleague you refer who then starts a role through Datasource either Contract or Permanent, we will send you £250 of Love to Shop Gift Vouchers!

If you do not hold an active SC clearance, please familiarise yourself with the vetting process before applying.

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