Damon Gettier & Associates Hiring for Office Assistant at Salem, VA, United States Full Time

Description

We’re searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums.

Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service.

Send us your resume today to become part of the team!

Responsibilities

• Answer incoming business calls and direct them to the appropriate team member
• Help maintain customer files, ensuring company policies are followed
• Assist in the preparation of sales packets
• Assist Realtors, Sales Managers, and Office managers with various tasks
• Proficient in Microsoft Word, Excel, and Outlook Express is helpful
• Able to multi-task and adapt to changes with ease
• Strong written and verbal communication skills
• Possess strong customer service skills
• Professional demeanor and appearance
• Able to comply with all company policies and procedures
• Able to work effectively and efficiently in a team environment
• Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required
• Coordinate any company parties, necessary appointments, or travel
• Act as a point of contact for complaints or questions from customers and respond in a timely manner
• Generate status s as requested so the team is informed with progress s
• Buy materials for the office when necessary
• Connect with our customer base and raise brand visibility by coordinating community events

Qualifications

• High School diploma or GED equivalent
• Must be reliable and dependable
• Associate’s degree preferred but not required to apply
• Customer service, bookkeeping, or administrative experience is preferred
• Enjoys talking with customers and can communicate through verbal and written channels
• Proficient in basic computer software and can quickly learn to use new programs
• History of being deadline-driven and extremely organized
16 days ago