CYOS Solutions Hiring for SOE Engineer / Apps Packager Job at Sydney Full Time

Application closing date: Sunday, 11 September 2022 • 11:59pm, Canberra time (in Canberra)

Estimated start date: Monday, 26 September 2022

Location of work: NSW

Length of contract: 12 months

Contract extensions: 2x 12 months

Security clearance: Must have Baseline

Rates: $100 – $125 per hour (inc. super)

The Department of Agriculture, Fisheries and Forestry (DAFF), Digital Services Division, Cyber Security & Shared Services Branch has a requirement for multiple SOE Engineer / Apps Packagers to work on desktop modernisation and business as usual (BAU).

This role does not require the candidate to be located in ACT. We are accepting application from any Capital City (including Cairns) and for the right candidate, will consider remote working options.

Specifically, this role will contribute to the Device and Desktop Program which is maintaining a Windows 10 Standard Operating Environment (SOE) and associated desktop applications to the Department’s staff at a variety of metropolitan, regional and remote sites across Australia and the Pacific.

The successful applicant will be required to assist with the documentation, configuration, and updated builds of a Windows 11 SOE with a focus on InTune MDM App Deployment and associated SCCM, App-V and Application Packaging activities.

They will also be required to perform SCCM Windows desktop OS deployment and automated build processes.

The successful candidate/s requirements:

• Strong experience with InTune App deployment and management
• Extensive experience in application packaging, virtualising applications using App-V;
• Experience in whitelisting technologies like AppLocker and AppSense;
• Experience in VB and PowerShell Scripting;
• Strong technical writing skills;
• Experience deploying applications and OS deployment task sequences using SCCM;
• Understanding of technical release and incident management; and
• Working understanding of Active Directory and Group Policy from a SOE perspective.
• Understanding of cloud solutions particularly Microsoft Azure.

The department’s current Working Away from the Office (WAFO) policy encourages staff to work in the office a minimum of 40% of the time (such as 2 days per week or 4 days per fortnight) at the discretion of their manager. Any requests for any less than 40% in the office needs to be supported by the director and approved by the CIO. Due to the nature of some projects, there are some positions where working from home will not be available.

Essential Criteria

• Experience in Apps packaging and deployment for a modern Windows platform.
• Expert knowledge of Windows 10 SOE, application packaging, SCCM, Group Policy, Active Directory, Office365, and Intune.
• Prioritise new support requests and existing work orders, provide timely and effective technical support as required.
• Experience in application portfolio management and evaluating requests for new software and architecture documentation.
• Experience in application portfolio management and evaluating requests for new software and architecture documentation .

Desirable Criteria

• Record and maintain accurate service details, time records and job notes.
• Document any solutions as required and notify relevant personnel.
• Excellent customer service skills.